The Register® — Biting the hand that feeds IT

Feeds

More iPhone 4 angst: fanbois howl over head sensor

'The worst experience I've had so far'

Agentless Backup is Not a Myth

As they complain of yellow splotches, screen scratches, and left-hander discrimination, disillusioned fanbois are also howling over problems with the not-so-holy handset's proximity sensor.

"I'm having an issue with the Proximity Sensor not properly detecting when i'm holding my phone to my ear," says one user in a post to the Apple support forums. "I can confirm that the iPhone sensor is working by covering it with my finger, but when held to my face, the screen blinks as if it cannot decide to disable the screen or enable it. It results on me hanging up, putting calls on mute, and dialing numbers accidentally while i'm on the phone. This occurs on 90% of my calls."

In the thread that follows —– and in various other online threads — dozens of others complain of similar issues. "My wife and I both have the same exact problem with out phones. I was on an hour phone call this evening and my phone muted me 5 times, put me on hold and tried calling my work and then put me on hold and tried to send a text message to my work. This is very disappointing," says another in the Apple support forums.

"Ok, that last one with the text message is kind of funny. But for someone who has had apple products for years on end, this is about the worst experience I've had so far."

Some claim the sensor is too sensitive. Others claim it's not sensitive enough. But this seems to be a difference of semantics. "It does work, but just not correctly. I actually think the issue would be that it is too sensitive, since the slightest movement makes it think you have removed the phone from your face completely," says one user.

"I should also say that the proximity sensor DOES work," says another. "It's just not sensitive enough or something while I'm on a call."

Some users here claim to have found a fix, which involves simply resetting the phone's settings. "Got mine working. Went into settings, general, and I reset all settings. Now the proximity sensor is working when I take the phone away from my head. Good luck, hope it works for you too."

One fanboi has purchased, um, three iPhone 4s, and the problem occurs with each one. "The display activates at less then 1 inch from your head and is slow to deactivate," he says. "I have facetimed, muted, and keypressed all at least 12 times in the first day. Twice just while leaving the Apple store.

"While using the phone in a dark room, I noticed by simply rocking the phone left or right less than 1 inch, the display would activate. Having purchased every version of iPhone on each launch date, I have never encountered this problem. Hopefully, a firmware update will fix this!!!!!"

The good news is that the proximity sensor seems to be equally crap with right handers as left handers. ®

Bootnote

A tip of the hat to iPhone Hacks.

Customer Success Testimonial: Recovery is Everything

In the style of the simpsons...

Ha Ha!

-or-

Screen $30

Processor $15

Assorted bits and pieces $ 70

Paying twice that in mark up & gullibility led profiteering...? Priceless...

40
1

@a little bit too keen

Your techie status is revoked when buying any Apple product as apple products are designed for the dumb masses with anything remotely technical disabled and controlled.

24
5

Simple solution

Dont use it as a phone

Not that big of a deal

Steve

19
0

More from The Register

Samsung Galaxy Note 8: Proof the pen is mightier?
Sammy’s iPad Mini killer has a stylus to stab other rivals too
Microsoft lures buy-curious vixens, corduroys with a cheap fondle
Surface slab sales latest: Will no one rid Ballmer of these turbulent tabs?
First look: iOS 7 for iPad
No, Apple hasn't released it yet, but that doesn't stop intrepid devs
 breaking news
Curtain drops on Apple Store ahead of WWDC: What lies behind?
Steve Jobs watching from on high. No pressure, lads
 breaking news
Cold, dead hands of Steve Jobs slip from iPhones: The Cult of Ive is upon us
Billionaire biz baron's death clears way for uber-shiny iOS 7
Airbus imagines suitcases that find themselves
Point your mobe at your smalls to track their every move
Surprise! Intel smartphone trounces ARM in power trials
Tests show equal performance while sipping significantly less juice
Samsung plans LTE Advanced version of Galaxy S4
1Gbps download capability could stiffen drooping S4 sales forecasts
Apple said to be 'exploring' 5.7-inch iPhone
Who's the copycat this time, Mr. Cook?
Google Chromebooks now in over 6,600 stores
Major, worldwide retail push begins this summer