Feeds

Jobs tells iPhone users to get a grip

Version 4 not suited to use of opposable thumb

High performance access to file storage

iPhone users having reception problems are just holding the phone wrong, according to Apple, which have released an official fingering guide for those who want to be able to make calls.

The problem is those pesky users who insist on wrapping their fingers around the phone, specifically touching the side at the bottom left corner - doing so will significantly affect reception.

Tech blog Engadget (which Cupertino is still talking to) got the skinny in an email from the company explaining that all mobile phones have the same problem:

"This is a fact of life for every wireless phone. If you ever experience this on your iPhone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases."

So it's not a design problem, or a software problem, it's an opposable-thumb problem – which makes it the customer's fault.

The sinister iPhone user who didn't get their left hand strapped up properly as a child might have less of a problem as their palm (rather than fingers) will be touching the offending area. But it mainly seems to come down to hand size, with the larger span finding an iPhone harder to use (but, if rumour is to be believed, they'll have less need for an iPhone in the first place).

Hands and bodies have always affected mobile signal strength – holding a phone to your ear changes the radio pattern considerably, and the irritating habit of radio particles to act like waves makes things unnecessarily complicated. But that is where the skill and experience of the handset designer comes in, as well as testing in salt mines and suchlike to minimise the problem.

Apple might correctly point out that every phone suffers from this problem to a greater or lesser degree, but the extent to which it affects their new handset is going to be unacceptable to a lot of people, and being told they're holding it wrong isn't going to placate anyone. ®

High performance access to file storage

More from The Register

next story
Feast your PUNY eyes on highest resolution phone display EVER
Too much pixel dust for your strained eyeballs to handle
Samsung Galaxy S5 fingerprint scanner hacked in just 4 DAYS
Sammy's newbie cooked slower than iPhone, also costs more to build
Microsoft lobs pre-release Windows Phone 8.1 at devs who dare
App makers can load it before anyone else, but if they do they're stuck with it
Report: Apple seeking to raise iPhone 6 price by a HUNDRED BUCKS
'Well, that 5c experiment didn't go so well – let's try the other direction'
Rounded corners? Pah! Amazon's '3D phone has eye-tracking tech'
Now THAT'S what we call a proper new feature
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
Nvidia gamers hit trifecta with driver, optimizer, and mobile upgrades
Li'l Shield moves up to Android 4.4.2 KitKat, GameStream comes to notebooks
AMD unveils Godzilla's graphics card – 'the world's fastest, period'
The Radeon R9 295X2: Water-cooled, 5,632 stream processors, 11.5TFLOPS
Sony battery recall as VAIO goes out with a bang, not a whimper
The perils of having Panasonic as a partner
NORKS' own smartmobe pegged as Chinese landfill Android
Fake kit in the hermit kingdom? That's just Kim Jong-un-believable!
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
HP ArcSight ESM solution helps Finansbank
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.