Feeds

Windows 7 Backup gets users' backs up

Worst. Thing. Ever.

Internet Security Threat Report 2014

System image workaround

Fok posted again on the forum thread on Christmas Eve, 2009, saying: "Thanks for all the comments and responses regarding the performance on Windows Backup. The issue has been identified to occur on systems with large data set size. Please refer to the following post for further details and workaround."

The Technet post starts: "Windows Backup is optimised to help home users protect their important data on their PCs and this is typically expected to be 200GB of data on average. On a PC that contains significantly larger data size, Windows Backup’s performance may degrade. If you need to back up more than 400GB of data, we recommend that you backup your PC using a system image."

It then provides details on how to run a system image backup. Windows 7 renamed the Complete PC Backup feature of Windows Vista to System Image in Windows 7, and this confused and irritated users. The System Image backup process doesn't display a progress bar as the Windows Backup facility does, which further annoys users.

Also, SriramB said system image backup "is meant for a one-time/infrequent use to take a backup of the system volumes plus other volumes you are interested in. The scheduled backup is what is meant for taking automatic/regular backups of your valuable data."

This recommendation to use system image backup did not damp down the furore on the thread; it continued unabated. Rei Miyasaka posted on October 12, 2009: "VHD backup is a great technology, but the UI made it very awkward in Windows Vista, and the UI made it completely unusable and dangerous in Windows 7. With all due respect, you people are not doing your job right. At all."

He also said: "System image is still excruciatingly slow, and that's not doing compression. System image took only a few hours on Windows Vista with the same amount of data. Now it takes a day."

Poster Donny wrote: "System image cannot solve my problems because I don't want to backup entire C:\ drive as often as I want to back up my other data (once a week)," and it can't do an incremental backup."

What the users want is a proper fix and not a workaround.

It has not been forthcoming. On January 9, 2010, Stuardad posted:

Windows 7 Backup IS A DISASTER. Now, it is time to stop trying to find workarounds. When is the Product Manager from Microsoft who is accountable for the Windows 7 Backup Program going to address this? Who at Microsoft is accountable for this? It is not acceptable that Windows users have had a Windows backup solution that worked until Windows 7 and nobody from Microsoft is fessing up to accountability for this.

My name is Stuart Curley. I am the Chief Technical Architect at Royal Mail and I find this unacceptable.

He posted again on February 10, addressing Christine Fok directly:

Hi Christine

… It is now 6 months since this problem was raised on this forum. You acknowledged almost 4 months later that this problem was real. Windows 7 has been in RTM and Beta for much longer and either your team never did any load testing on the new Backup solution or Microsoft decided to let it out of the gate knowing the problem. So, please, when is Microsoft going to own up that this is a problem that needs to be fixed by Microsoft and when will a patch be released.

Please be straight with us.

As of the last post on the thread, dated June 19, ten months after the problem was first highlighted, Microsoft has still not offered any response other than the system image workaround. Poster CodeSlinger wrote: "Windows 7 backup is a total piece of ____ because it is way too slow! Your excuses are totally pathetic and disgusting. Just fix the damn thing!!!" ®

Internet Security Threat Report 2014

More from The Register

next story
Docker's app containers are coming to Windows Server, says Microsoft
MS chases app deployment speeds already enjoyed by Linux devs
IBM storage revenues sink: 'We are disappointed,' says CEO
Time to put the storage biz up for sale?
'Hmm, why CAN'T I run a water pipe through that rack of media servers?'
Leaving Las Vegas for Armenia kludging and Dubai dune bashing
'Urika': Cray unveils new 1,500-core big data crunching monster
6TB of DRAM, 38TB of SSD flash and 120TB of disk storage
Facebook slurps 'paste sites' for STOLEN passwords, sprinkles on hash and salt
Zuck's ad empire DOESN'T see details in plain text. Phew!
SDI wars: WTF is software defined infrastructure?
This time we play for ALL the marbles
Windows 10: Forget Cloudobile, put Security and Privacy First
But - dammit - It would be insane to say 'don't collect, because NSA'
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.