Feeds

iPhone 4 preorder system exposes private user data

How to log into someone's account without really trying

Providing a secure and efficient Helpdesk

Preordering for Apple's iPhone 4 got off to a rocky start on Tuesday, with long lines, system outages, and an AT&T server that exposed sensitive account information for existing users of the must-have mobile device.

For the second time in less than a week, Gizmodo reported, AT&T was caught exposing private information belonging to Apple customers. The breach came when existing iPhone owners placed advanced orders for the newest iPhone, which is scheduled to go on sale on June 24. After entering their account credentials, certain customers were logged in to accounts belonging to other users, potentially exposing the names, addresses, and phone logs of an unknown number of people, the website said.

The privacy snafu follows a report last week that email addresses for more than 114,000 early adopters of Apple's iPad were exposed by an overly generous application on AT&T's website. As a result, email addresses for some of the rich and powerful — including New York Times Co. CEO Janet Robinson, ABC Newswoman Diane Sawyer, film mogul Harvey Weinstein, and New York Mayor Michael Bloomberg — were shared with world+dog.

AT&T representatives didn't respond to an email seeking comment.

Gizmodo shared emails sent by five readers who all recounted the same error.

“I logged in to Att.com in the pre-order frenzy,” a reader named Ethan wrote in one. “I was immediately greeted by someone elses personal information.” Gizmodo included multiple screen shots the publication said belonged to people other than the person who logged in.

Tuesday's breach came as numerous people reported being unable to complete iPhone 4 preorders. Many who tried to order online received a message reading “There was an error processing your request. Please try again later.” Many customers who tried to order in person were greeted by long lines.

Despite the difficulty, AT&T sold out of launch-day preorders several hours later, with AT&T telling Engadget it “was the busiest online sales day in AT&T history.” ®

New hybrid storage solutions

More from The Register

next story
Apple Pay is a tidy payday for Apple with 0.15% cut, sources say
Cupertino slurps 15 cents from every $100 purchase
Google recommends pronounceable passwords
Super Chrome goes into battle with Mr Mxyzptlk
Reddit wipes clean leaked celeb nudie pics, tells users to zip it
Now we've had all THAT TRAFFIC, we 'deplore' this theft
YouTube, Amazon and Yahoo! caught in malvertising mess
Cisco says 'Kyle and Stan' attack is spreading through compromised ad networks
TorrentLocker unpicked: Crypto coding shocker defeats extortionists
Lousy XOR opens door into which victims can shove a foot
Greater dev access to iOS 8 will put us AT RISK from HACKERS
Knocking holes in Apple's walled garden could backfire, says securo-chap
Microsoft to patch ASP.NET mess even if you don't
We know what's good for you, because we made the mess says Redmond
NORKS ban Wi-Fi and satellite internet at embassies
Crackdown on tardy diplomatic sysadmins providing accidental unfiltered internet access
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.