Feeds

Aussies rage at 'strings attached' iPad sales

Electronics chain denies illegal bundling

Internet Security Threat Report 2014

Aussie iPad buyers are raging at an electronics chain they claimed refused to sell them the fondle slabs unless they bought a bag load of superfluous accessories too.

JB Hi-Fi has had to publicly affirm it had no such policy, and has offered refunds to any buyers who feel they have been stuck with redundant kit.

iPad coveters who bought their devices from some branches of JB Hi-Fi have hit the net down under to complain that sales assistants told them they could not buy the device without buying screen protectors, docking stations or other electro-fluff, including Telstra Sims.

They were variously told the restriction was "company policy" or Apple-imposed policy.

Others claimed they were told they needed to buy power supplies - Apple includes a power adapter in the box.

Any such restrictions would contravene Australia's consumer laws.

Alongside JB Hi-Fi's denial, Apple has denied it imposed any such restriction. Telstra too has said there was no lock-in between its network and the iPad.

JB Hi-Fi's boss Terry Smart told the Sydney Morning Herald that he couldn't say for sure whether it was the actions of a few overzealous staff, but that the firm would address the problem.

It would refund any unwanted goodies, he said.

In the meantime, disgruntled buyers have filed complaints with the consumer authorities. No one appears to have given back their iPads - or to have opted not to buy in the first place, despite the alleged arm-twisting. ®

Providing a secure and efficient Helpdesk

More from The Register

next story
Will.i.am gets CUFFED as he announces his new wristjob, the PULS
It's got four KILOWATTS of something, apparently
Don't wait for that big iPad, order a NEXUS 9 instead, industry little bird says
Google said to debut next big slab, Android L ahead of Apple event
Netscape Navigator - the browser that started it all - turns 20
It was 20 years ago today, Marc Andreeesen taught the band to play
A drone of one's own: Reg buyers' guide for UAV fanciers
Hardware: Check. Software: Huh? Licence: Licence...?
Jaguar Sportbrake: The chicken tikka masala of van-sized posh cars
Indian-owned Jag's latest offering curries favour with us
iPhone 6 shunned by fanbois in Apple's GREAT FAIL of CHINA
Just 100 Beijing fanbois queue to pick up new mobe
The Apple launch AS IT HAPPENED: Totally SERIOUS coverage, not for haters
Fandroids, Windows Phone fringe-oids – you wouldn't understand
Here's your chance to buy an ancient, working APPLE ONE
Warning: Likely to cost a lot even for a Mac
Is living with Dolby Atmos worth the faff?
Subtle, naturalistic ambiance – perfect for Transformers 4
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.