Feeds

Aussies rage at 'strings attached' iPad sales

Electronics chain denies illegal bundling

Secure remote control for conventional and virtual desktops

Aussie iPad buyers are raging at an electronics chain they claimed refused to sell them the fondle slabs unless they bought a bag load of superfluous accessories too.

JB Hi-Fi has had to publicly affirm it had no such policy, and has offered refunds to any buyers who feel they have been stuck with redundant kit.

iPad coveters who bought their devices from some branches of JB Hi-Fi have hit the net down under to complain that sales assistants told them they could not buy the device without buying screen protectors, docking stations or other electro-fluff, including Telstra Sims.

They were variously told the restriction was "company policy" or Apple-imposed policy.

Others claimed they were told they needed to buy power supplies - Apple includes a power adapter in the box.

Any such restrictions would contravene Australia's consumer laws.

Alongside JB Hi-Fi's denial, Apple has denied it imposed any such restriction. Telstra too has said there was no lock-in between its network and the iPad.

JB Hi-Fi's boss Terry Smart told the Sydney Morning Herald that he couldn't say for sure whether it was the actions of a few overzealous staff, but that the firm would address the problem.

It would refund any unwanted goodies, he said.

In the meantime, disgruntled buyers have filed complaints with the consumer authorities. No one appears to have given back their iPads - or to have opted not to buy in the first place, despite the alleged arm-twisting. ®

The essential guide to IT transformation

More from The Register

next story
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
Samsung Gear S: Quick, LAUNCH IT – before Apple straps on iWatch
Full specs for wrist-mounted device here ... but who'll buy it?
Apple promises to lift Curse of the Drained iPhone 5 Battery
Have you tried turning it off and...? Never mind, here's a replacement
Now that's FIRE WIRE: HP recalls 6 MILLION burn-risk laptop cables
Right in the middle of Burning Mains Man week
HUGE iPAD? Maybe. HUGE ADVERTS? That's for SURE
Noo! Hand not big enough! Don't look at meee!
AMD unveils 'single purpose' graphics card for PC gamers and NO ONE else
Chip maker claims the Radeon R9 285 is 'best in its class'
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?