Feeds

HMRC mails wrong private info to 50,000 taxpayers

New government, old data loss

Gartner critical capabilities for enterprise endpoint backup

Her Majesty's Revenue and Customs apologised today for sending out private information to 50,000 tax credit recipients.

One taxpayer who contacted The Register said: "We received our tax credit notice with our National Insurance details but on the back were two strangers' work, childcare and pay details."

He then received a note from the Revenue which blamed a print supplier for wrongly preparing the notices.

The letter, signed by Paul Gerrard, director of tax credits, said: "I wish to apologise for this error and any inconvenience that it might cause ... I would be very grateful if you could return the incorrect notice in the envelope provided." The note included a stamped addressed envelope.

We asked HMRC how many of the 50,000 letters were wrongly printed and how many included other people's details but they could not tell us.

A spokeswoman for HMRC said: "HMRC takes data security extremely seriously. Unfortunately an error has occurred in one of the tax credits print runs causing some customer information to be wrongly formatted.

"Investigations are underway to identify the cause of the problem and we will be contacting affected customers in writing this week, apologising and providing a corrected award notice. An initial analysis shows that ID theft could not result from this printing error."

Last year the Revenue responded to the Poynter Review, which was set up after the loss of the entire child benefit database in 2007. A civil servant burned the database onto two CDs and popped them in the post. When the 25 million records failed to arrive they were sent again, twice.

The Rev promised "to make best endeavours to implement the Poynter recommendations by 25 June 2011".

13 months to go then... ®

Gartner critical capabilities for enterprise endpoint backup

More from The Register

next story
'Stop dissing Google or quit': OK, I quit, says Code Club co-founder
And now a message from our sponsors: 'STFU or else'
Ex US cybersecurity czar guilty in child sex abuse website case
Health and Human Services IT security chief headed online to share vile images
Don't even THINK about copyright violation, says Indian state
Pre-emptive arrest for pirates in Karnataka
The police are WRONG: Watching YouTube videos is NOT illegal
And our man Corfield is pretty bloody cross about it
Felony charges? Harsh! Alleged Anon hackers plead guilty to misdemeanours
US judge questions harsh sentence sought by prosecutors
Oz biz regulator discovers shared servers in EPIC FACEPALM
'Not aware' that one IP can hold more than one Website
Apple tried to get a ban on Galaxy, judge said: NO, NO, NO
Judge Koh refuses Samsung ban for the third time
prev story

Whitepapers

Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up distributed data
Eliminating the redundant use of bandwidth and storage capacity and application consolidation in the modern data center.
The essential guide to IT transformation
ServiceNow discusses three IT transformations that can help CIOs automate IT services to transform IT and the enterprise
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.