Feeds

Searchers say bug bars way back to Google

IE8 back buttons bolloxed

Boost IT visibility and business value

Updated Google users are complaining of a search bug that prevents them from returning to the company's web-dominating search engine via their browser "back" buttons.

The company has acknowledged the bug, saying it affects users running Microsoft's Internet Explorer 8, and it plans to roll out a fix today.

According to multiple threads on Google's Web Search Help forums, some netizens are finding that when they visit a webpage through Google, they're first sent to a redirect url. And when they try to return to Google's search results, they hit this redirect again and it sends them back to the webpage they've already viewed.

"Essentially you click on a search result, and instead of it taking you to your page you are first taken to a Google redirect page," one user tells The Reg. "This then takes you to your requested page. Now clicking Back in your browser takes you to the redirect which leaves you on the same page and unable to return to your results — very frustrating."

This user says he's experienced this issue for several days. And in the support forums, another says the problem went away when he cleared his browser cookies.

In responding to this user, a Google employee suggested that the issue is related to a test the company is running with a limited number of users. "You may have been randomly selected to be part of one of our many experiments that helps us evaluate our results and test small changes," the Google employee says to one user.

"Clearing your cookies likely removed you from that experiment. However, even in the experiment, the redirect should not have interfered with your browser's Back button... I'm curious if this is a bug in one of the experiments, simply an anomalous glitch, or some other conflict."

In an email to The Reg, Google acknowledged this response was from a genuine company employee, and it later pointed to a new post in the forums that says the bug is related to IE8 and that a fix is on the way. "This is indeed a bug affecting Internet Explorer 8 users. We have a fix and are in the process of rolling it out, so you should have Back button functionality restored later today (within a few hours if all goes well)," the post reads. ®

Updated: This story has been updated to show that Google now says that the bug is related to IE8 and that a fix is on the way.

Boost IT visibility and business value

More from The Register

next story
KDE releases ice-cream coloured Plasma 5 just in time for summer
Melty but refreshing - popular rival to Mint's Cinnamon's still a work in progress
Leaked Windows Phone 8.1 Update specs tease details of Nokia's next mobes
New screen sizes, dual SIMs, voice over LTE, and more
Secure microkernel that uses maths to be 'bug free' goes open source
Hacker-repelling, drone-protecting code will soon be yours to tweak as you see fit
Mozilla keeps its Beard, hopes anti-gay marriage troubles are now over
Plenty on new CEO's todo list – starting with Firefox's slipping grasp
Apple: We'll unleash OS X Yosemite beta on the MASSES on 24 July
Starting today, regular fanbois will be guinea pigs, it tells Reg
Another day, another Firefox: Version 31 is upon us ALREADY
Web devs, Mozilla really wants you to like this one
Cloudy CoreOS Linux distro declares itself production-ready
Lightweight, container-happy Linux gets first Stable release
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.