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Combat fraud and increase customer satisfaction

On Demand Just last Thursday we had a live broadcast from our illustrious studios that explained how business intelligence can be used to good effect in your business – given the new end-user demands everyone is facing.

In the moderator's chair was The Reg’s own delightful Tim Phillips. He was joined by Martin Atherton from Freeform Dynamics and Will Thompson from Microsoft. Between them, they looked at how business intelligence can support frontline decision making as it's happening by exploiting the information assets in our business.

The trio explored such questions as: What matters in this more accessible and relevant way of thinking about business intelligence? But they had to handle all that the attendees could throw at them too.

They also looked at the tricks of providing accessibility, delivery and consistency. They covered the requirements of IT to gain a better understanding of different employee roles and their information requirements, so it can use its architecture, security and access management and data management capabilities to full effect.

You can watch the whole thing for free at your leisure right here. ®

SANS - Survey on application security programs

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