Feeds

Did LibCon alliance bring down O2 network?

There's not an app for that

Secure remote control for conventional and virtual desktops

Updated O2 suffered a widespread voice and data network outage last night just before 8pm.

Irritated customers filled O2's customer forums, with some reporting that their contract phones weren't working while pay-as-you-go handsets were still working. Many complained that O2's website has no network map showing current problems.

Instead O2 took its customer service onto Twitter - for those who had access to it. A message posted ten hours said: "There's an issue affecting our service in some of the UK. Sorry - our engineers are investigating and we'll update you when we can."

That's the last Tweet from O2 but its customer forums suggest the network is returning to normal this morning.

Subscribers to other virtual operators like Tesco and giffgaff, which use O2's network, suffered similar problems.

We don't know if the outage was caused by millions of Tories, or Lib Dems, sending each other ecstatic celebratory text messages. We've called O2's press office and will report back when we hear more.

A spokeswoman for O2 said: “There was a fault on our network last night, caused by loss of power following planned engineering work in Yate, near Bristol. This affected voice and data services across parts of the Midlands, South West and Northern Ireland. Service was restored by 3am today. We are working on restoring a few remaining issues with voicemail. We apologise to our customers for the loss of service.” ®

Providing a secure and efficient Helpdesk

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.