Feeds

Vodafone to introduce out-of-bundle data charges

Download beyond your limit and you'll have to cough up

Beginner's guide to SSL certificates

Vodafone has indicated it will start charging pay monthly customers for extra data they transfer beyond the limit stated in their contract, though the company's own Ts&Cs may prevent it doing so on 1 June as planned.

In a posting on telco's online forum yesterday, a company representative going by the handle 'Tom_Vodafone' and one of the eForum administrators, said: "We are planning to introduce out-of-bundle charging for pay monthly customers from 1 June 2010."

Vodafone, he said, will charge £5 for every 500MB - one pence per megabyte, essentially - transferred beyond the 500MB of data bundled with most phones.

"Customers without a monthly bundle will pay 50p for every 10MB after the first 25MB," he added.

"The reason we're introducing these charges is to make it fairer for everyone, and to protect our network from data abuse," he said. "We're introducing a real-time notifications service to be completely transparent about these charges and keep customers in control of their spend."

Currently, all of Vodafone's data-capable handsets - excluding the iPhone and Google Nexus One, but including popular new models like the HTC Desire and Legend - have a 500MB monthly data limit.

Right now, anyone who exceeds that total is allowed to do so. They are challenged only if Vodafone believes they are abusing its 'fair use' provision.

Unsurprisingly, a lot of forum posters are peeved about this. And some have suggested that the timeframe for the charge violates Vodafone's contract Terms and Conditions. According to posters, the Ts&Cs commit Vodafone to providing one month's notice of such a change. Clearly, if the charges do come into force on 1 June and customers are only learning of the move on 6 May, that's not sufficient notice.

Tom_Vodafone's counter argument is that the Ts&Cs do permit a change: "The current information available online is clear in explaining that we could introduce such [out-of-bundle] charging at any time.

"The Vodafone Mobile Internet costs page does state: 'We'll keep an eye on things and let you know your options if it looks like you'll go over your 500MB Flexi or Value Pack limit'.

"Our Pay Monthly Terms and Conditions already state that we reserve the right to charge for any usage beyond the Fair Usage limit."

Vodafone has yet to formally clarify the matter. We'll let you know when it does. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
FCC, Google cast eye over millimetre wireless
The smaller the wave, the bigger 5G's chances of success
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
Mobile coverage on trains really is pants
You thought it was just *insert your provider here*, but now we have numbers
Don't mess with Texas ('cos it's getting Google Fiber and you're not)
A bit late, but company says 1Gbps Austin network almost ready to compete with AT&T
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.