Feeds

Virgin Media boasts more subscribers and more losses

Revenues up but so is interest

Combat fraud and increase customer satisfaction

More households than ever before switched to Virgin Media in the last quarter, as the company reaped the benefits of network upgrades.

A net 38,300 new households joined the cable network in the first three months of the year, beating every quarter since Virgin Media was formed four years ago.

A net total of 72,300 customers bought cable broadband, up 53 per cent on the same period a year ago. In the last year Virgin Media has completed its DOCSIS 3.0 upgrade, with its network now offering downstream speeds of up to 50Mbit/s nationally, and in local trials at 200Mbit/s.

"We are developing our services to exploit our natural network advantage, both now and in the future," said chief executive Neil Berkett.

"More customers than ever before are choosing faster broadband."

Despite the strong customer performance, the firm still registered wider pre-tax losses of £160m, up from £154m a year ago. Revenues were up 2.9 per cent to £963m, but interest payments on debts of £6.1bn acquired during the rollout of the cable network wiped out that growth. ®

Combat fraud and increase customer satisfaction

More from The Register

next story
Virgin Media so, so SORRY for turning spam fire-hose on its punters
Hundreds of emails flood inboxes thanks to gaffe
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
AT&T dangles gigabit broadband plans over 100 US cities
So soon after a mulled Google Fiber expansion, fancy that
AT&T threatens to pull out of FCC wireless auctions over purchase limits
Company wants ability to buy more spectrum space in auction
Google looks to LTE and Wi-Fi to help it lube YouTube tubes
Bandwidth hogger needs tube embiggenment if it's to succeed
Turnbull gave NBN Co NO RULES to plan blackspot upgrades
NBN Co faces huge future Telstra bills and reduces fibre footprint
NBN Co plans fibre-to-the-basement blitz to beat cherry-pickers
Heading off at the pass operation given same priority as blackspot fixing
NBN Co in 'broadband kit we tested worked' STUNNER
Announcement of VDSL trial is not proof of concept for fibre-to-the-node
prev story

Whitepapers

Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.