Feeds

Vodafone launches snooping service

Your call will be recorded - unless it's on an iPhone

Providing a secure and efficient Helpdesk

Vodafone is offering to record every conversation for companies interested in knowing what their employees are saying and to whom, but not if they've got an iPhone.

Financial companies are gearing up for mobile phones to be added to the industry's recording requirement, with Vodafone being quick off the mark in launching a service for those who'll need to start recording everything their employees are saying and to whom.

Financial companies are already required to keep recordings of all "relevant communications" for at least six months, but mobile phones were specifically exempted as the technology wasn't considered up to it. Now the Financial Services Authority is consulting on that exemption (pdf) with a view to making all calls equal. That means someone has to record the calls, and Vodafone's solution rather neatly off-loads that onto the customer.

There are plenty of on-device applications for recording phone calls, but only for the more-advanced smartphone platforms. Then there's the problem of collecting all the various recordings. Recording at the network operator level would seem more logical, even if it means additional complexity.

Vodafone Mobile Recording reroutes calls via the company's existing infrastructure where they can be recorded along with the fixed-line calls. But that means putting an application on the handset to reroute outgoing calls, which limits the market to Blackberry and Symbian handsets for the moment at least.

Vodafone tells us it's working on an iPhone version, but Apple doesn't allow interception of outgoing calls so we can't help thinking it's going to take them a while. The iPhone might not be the bankers' choice, but there are more than a few knocking around the City.

The new rules do allow for personally-owned phones not being recorded, but require companies "to take reasonable steps to prevent employees or contractors from using private communication equipment [for business calls]".

The FSA expects the addition of mobile call recording to cost the industry £11m initially, and £18m annually, but it might also cost a few bankers their company-issued iPhones.

Security for virtualized datacentres

More from The Register

next story
HBO shocks US pay TV world: We're down with OTT. Netflix says, 'Gee'
This affects every broadcaster, every cable guy
Same old iPad? NO. The new 'soft SIMs' are BIG NEWS
AppleSIM 'ware to allow quick switch of carriers
Arab States make play for greater government control of the internet
Nerds told to get lost in last-minute power grab bid at UN meeting
iPhone 6 shunned by fanbois in Apple's GREAT FAIL of CHINA
Just 100 Beijing fanbois queue to pick up new mobe
Brits: Google, can you scrape 60k pages from web, pleeease
Hey, c'mon Choc Factory, it's our 'right to be forgotten'
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.