Feeds

DWP admits multiple fraud system failures

9 hours of disruption in 2010

Intelligent flash storage arrays

A Department for Work and Pensions minister has disclosed that the department's Fraims system has experienced numerous instances of disruption since January.

According to a parliamentary written answer published on 7 April 2010, the DWP has logged over nine hours of disruptions to the Fraud Referral and Intervention Management System (Fraims) from January to March.

According to a list published in the written answer, the system has been disrupted 10 times in six periods. DWP minister Jim Knight told Labour MP Jim Cousins that no disruptions had occurred with either the electronic records management system or the customer information system during those three months.

"The question came about first because I have sources who have informed me that HP, which manages the (Fraims) system, is performing quite badly and the DWP is trying to cover it up," Cousins told GC News.

Cousins said in asking the question about the £65m system he was hoping to shed light on both the system's failure and the DWP's attempted "cover-up".

A spokesperson for the DWP said: "The Fraims system had six instances of disruption between 22 January 2010 and 20 March 2010. These incidents were minor in nature and each was fixed by our suppliers in no more than one hour.

"As part of our ongoing work to analyse the cause of any problems, the problem was identified as a system capacity issue caused by increased usage. An increase to system capacity was developed and tested before being implemented on 20 March."

The spokesperson added: "Since 20 March the system has been stable with no reported disruption."

This article was originally published at Kable.

Kable's GC weekly is a free email newsletter covering the latest news and analysis of public sector technology. To register click here.

Internet Security Threat Report 2014

More from The Register

next story
The 'fun-nification' of computer education – good idea?
Compulsory code schools, luvvies love it, but what about Maths and Physics?
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Ex-US Navy fighter pilot MIT prof: Drones beat humans - I should know
'Missy' Cummings on UAVs, smartcars and dying from boredom
Yes, yes, Steve Jobs. Look what I'VE done for you lately – Tim Cook
New iPhone biz baron points to Apple's (his) greatest successes
Lords take revenge on REVENGE PORN publishers
Jilted Johns and Jennies with busy fingers face two years inside
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
Edward who? GCHQ boss dodges Snowden topic during last speech
UK spies would rather 'walk' than do 'mass surveillance'
Doctor Who's Flatline: Cool monsters, yes, but utterly limp subplots
We know what the Doctor does, stop going on about it already
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.