Feeds

DWP admits multiple fraud system failures

9 hours of disruption in 2010

High performance access to file storage

A Department for Work and Pensions minister has disclosed that the department's Fraims system has experienced numerous instances of disruption since January.

According to a parliamentary written answer published on 7 April 2010, the DWP has logged over nine hours of disruptions to the Fraud Referral and Intervention Management System (Fraims) from January to March.

According to a list published in the written answer, the system has been disrupted 10 times in six periods. DWP minister Jim Knight told Labour MP Jim Cousins that no disruptions had occurred with either the electronic records management system or the customer information system during those three months.

"The question came about first because I have sources who have informed me that HP, which manages the (Fraims) system, is performing quite badly and the DWP is trying to cover it up," Cousins told GC News.

Cousins said in asking the question about the £65m system he was hoping to shed light on both the system's failure and the DWP's attempted "cover-up".

A spokesperson for the DWP said: "The Fraims system had six instances of disruption between 22 January 2010 and 20 March 2010. These incidents were minor in nature and each was fixed by our suppliers in no more than one hour.

"As part of our ongoing work to analyse the cause of any problems, the problem was identified as a system capacity issue caused by increased usage. An increase to system capacity was developed and tested before being implemented on 20 March."

The spokesperson added: "Since 20 March the system has been stable with no reported disruption."

This article was originally published at Kable.

Kable's GC weekly is a free email newsletter covering the latest news and analysis of public sector technology. To register click here.

High performance access to file storage

More from The Register

next story
Android engineer: We DIDN'T copy Apple OR follow Samsung's orders
Veep testifies for Samsung during Apple patent trial
Did a date calculation bug just cost hard-up Co-op Bank £110m?
And just when Brit banking org needs £400m to stay afloat
One year on: diplomatic fail as Chinese APT gangs get back to work
Mandiant says past 12 months shows Beijing won't call off its hackers
MtGox chief Karpelès refuses to come to US for g-men's grilling
Bitcoin baron says he needs another lawyer for FinCEN chat
EFF: Feds plan to put 52 MILLION FACES into recognition database
System would identify faces as part of biometrics collection
Big Content goes after Kim Dotcom
Six studios sling sueballs at dead download destination
Alphadex fires back at British Gas with overcharging allegation
Brit colo outfit says it paid for 347KVA, has been charged for 1940KVA
Jack the RIPA: Blighty cops ignore law, retain innocents' comms data
Prime minister: Nothing to see here, go about your business
Singapore decides 'three strikes' laws are too intrusive
When even a prurient island nation thinks an idea is dodgy it has problems
Banks slap Olympus with £160 MEEELLION lawsuit
Scandal hit camera maker just can't shake off its past
prev story

Whitepapers

Mainstay ROI - Does application security pay?
In this whitepaper learn how you and your enterprise might benefit from better software security.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.