Feeds

Microsoft sorry over quiet Office Mobile 2010 beta kill date

Windows Mobile 6.5 feels the burn

The essential guide to IT transformation

Microsoft has apologised to Windows Mobile 6.5 users this week after it killed a beta of Office Mobile 2010 some had been running on their devices.

The software giant quietly released the beta last year and it expired on April 5, but Microsoft didn’t adequately warn users of its imminent demise. The company only provided details of the expiration date in the small-print terms and conditions of the beta.

“The beta expired on April 5, 2010. We apologise for the inconvenience this may have caused. While the expiration date was mentioned in the product terms of use, we realise that you may have questions,” the company said in a post yesterday on the Office 2010 Engineering blog.

Microsoft said that anyone who installed the Office Mobile 2010 beta on their Windows Mobile 6.5 handset would be affected by the beta’s quiet expiration, because those customers can no longer launch Office Mobile apps on their phone.

Sadly, there’s not a straightforward workaround to fix the cockup. Any Windows Mobile 6.5 users who had Office Mobile 6.1 pre-installed on their devices should uninstall the beta to revert back to the older version of the software, Microsoft said.

However, customers without an Office Mobile 6.1 pre-install have to remove the beta and then reinstall the older version of Office Mobile - at a price.

Microsoft claimed that customers would not lose any of their documents when dumping the now-obsolete beta and reverting to an older version of the software.

As for when a finalised version of Office Mobile 2010 will land, Microsoft reaffirmed that it would arrive in June 2010. ®

The essential guide to IT transformation

More from The Register

next story
Microsoft boots 1,500 dodgy apps from the Windows Store
DEVELOPERS! DEVELOPERS! DEVELOPERS! Naughty, misleading developers!
'Stop dissing Google or quit': OK, I quit, says Code Club co-founder
And now a message from our sponsors: 'STFU or else'
Apple promises to lift Curse of the Drained iPhone 5 Battery
Have you tried turning it off and...? Never mind, here's a replacement
Uber, Lyft and cutting corners: The true face of the Sharing Economy
Casual labour and tired ideas = not really web-tastic
Mozilla's 'Tiles' ads debut in new Firefox nightlies
You can try turning them off and on again
Linux turns 23 and Linus Torvalds celebrates as only he can
No, not with swearing, but by controlling the release cycle
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?