Feeds

MS coughs to Hotmail block

Have you got anything without spam?

Next gen security for virtualised datacentres

Microsoft has apologised to its UK Hotmail users after some of the software vendor's IP addresses were embarrassingly blocked due to spamming.

"Microsoft is dedicated to providing the most trusted and protected consumer experience on the web," said a Redmond spokesman.

"We worked closely with Trend Micro to fix the issue and the service has now been restored for all customers. We sincerely apologise for any inconvenience and disruption this may have caused our customers."

Universities around the country were hit by the "many messages from Hotmail being rejected" technical cockup, which we reported last Friday.

The problem stemmed from some of Microsoft's Hotmail IP addresses being listed in the MAPS block list, which is maintained by Trend Micro.

Many large institutions such as universities automatically "reject mail outright for any connecting server listed in this block list," said Matthew Newton, who is a systems architect at the University of Leicester.

"It's affecting staff as well as students - I've heard of more complaints from staff (the students are probably all chatting via Facebook!)," he told The Register.

"Personally, I'm surprised that they aren't constantly listed, considering the amount of spam they spew out."

Over the past few weeks we've heard from lots of readers griping about junk email filtering system blunders with Hotmail that have prevented many from receiving email.

On 18 March, Microsoft admitted that Hotmail and Outlook Live users at the University of Bath and the University of Manchester were unable to receive emails for the best part of the day due to a spamming cockup.

Just last week similar problems arose at Bournemouth, De Montfort, Exeter, Portsmouth and Strathclyde universities, all of which were blocking hotmail.co.uk addresses because of a spamming mail server. ®

The essential guide to IT transformation

More from The Register

next story
Déjà vu: Virgin Media jacks up broadband prices
Screw copper phone lines, we're UNIQUE, bleats telco
UK fuzz want PINCODES on ALL mobile phones
Met Police calls for mandatory passwords on all new mobes
Netflix swallows yet another bitter pill, inks peering deal with TWC
Net neutrality crusader once again pays up for priority access
Fifteen zero days found in hacker router comp romp
Four routers rooted in SOHOpelessly Broken challenge
New Sprint CEO says he will lower axe on staff – but prices come first
'Very disruptive' new rates to be revealed next week
US TV stations bowl sueball directly at FCC's spectrum mega-sale
Broadcasters upset about coverage and cost as they shift up and down the dials
UK mobile coverage is BETTER than EVER, networks tell Ofcom
Regulator swallows this line and parrots it back out at us. What are they playing at?
What's the nature of your emergency, Vodafone?
Oh, you've dialled the wrong number for ad fibs, rules ASA
EE network whacked by 'PDP authentication failure' blunder
Carrier is 'aware' of cockup, working on a fix NOW
ROAD TRIP! An FCC road trip – Leahy demands net neutrality debate across US
You crashed watchdog's site, now time to crash its ears
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.