Feeds

Dodgy BitDefender update bricks systems

BullGuard also bitten by borked box balls-up

Remote control for virtualized desktops

A dodgy update from BitDefender on Saturday bricked Win 64-Bit systems after it was applied.

Rogue signature updates meant that multiple Windows and BullGuard files were falsely flagged as infected with a Trojan (now identified as Trojan-FakeAlert-5) and quarantined. Affected systems were subsequently left with applications that wouldn't work on boxes that were incapable of successfully rebooting.

The ropey update was available for around three and half hours before it was pulled. BitDefender has apologised for the snafu and issued advice on restoring borked systems.

Customers of anti-spyware and spam filtering firm firm BullGuard, which uses BitDefender's anti-virus engine, were also similarly affected. BullGuard also apologised for the problem and gave a renewed vote of confidence in the effectiveness of BitDefender's technology in a blog posting.

Misfiring updates are a well known Achilles' Heel for anti-virus scanners. The problem of false alerts is becoming more common even as systems improve because of the increased number of malware threats, estimated at 50,000 a day.

The problems with the BitDefender update are more serious than the norm because system files were falsely detected as malign, resulting in unstable and unusable systems. ®

Secure remote control for conventional and virtual desktops

Whitepapers

Seattle children’s accelerates Citrix login times by 500% with cross-tier insight
Seattle Children’s is a leading research hospital with a large and growing Citrix XenDesktop deployment. See how they used ExtraHop to accelerate launch times.
How to determine if cloud backup is right for your servers
Two key factors, technical feasibility and TCO economics, that backup and IT operations managers should consider when assessing cloud backup.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.