Feeds

DWP upped IT development spend by a third

Everyone needs £303m

Combat fraud and increase customer satisfaction

The Department for Work and Pensions increased its IT development budget from £224m in 2006-07 to £303m in 2008-09 to introduce online services.

According to a parliamentary written answer published on 10 March 2010, the DWP spent the money "to improve customer service and streamline processes".

A DWP spokesperson told GC News: "This spike in development costs covers various specific projects including supporting the introduction of employment and support allowance and the cost of introducing JSA (Jobseeker's Allowance) and state pension online and various other online self-service projects."

"We have made huge efficiency savings on IT since 2004 reducing total costs from £1.071bn to £987m in 2008-09 and we expect these reductions to continue," the department added.

DWP minister Jim Knight told Labour MP Claire Curtis-Thomas: "Every project is subject to continuous rigorous scrutiny to ensure it fits with departmental strategy and delivers value for money."

Knight also said that "no IT projects have been cancelled prior to completion by the department and its agencies in the last 12 months," after being asked about cancellations by Conservative MP Philip Hammond.

This article was originally published at Kable.

Kable's GC weekly is a free email newsletter covering the latest news and analysis of public sector technology. To register click here.

Top three mobile application threats

More from The Register

next story
EU: Let's cost financial traders $400m a day, because EVIL BANKERS. Right?
Wait 'til this one hits your pension fund where it hurts
Systems meltdown plunges US immigration courts into pen-and-paper stone age
Massive outage could last four weeks, sources claim
Lavabit loses contempt of court appeal over protecting Snowden, customers
Judges rule complaints about government power are too little, too late
Don't let no-hire pact suit witnesses call Steve Jobs a bullyboy, plead Apple and Google
'Irrelevant' character evidence should be excluded – lawyers
Record labels sue Pandora over vintage song royalties
Companies want payout on recordings made before 1972
Edward Snowden on his Putin TV appearance: 'Why all the criticism?'
Denies Q&A cameo was meant to slam US, big-up Russia
Ex-Tony Blair adviser is new top boss at UK spy-hive GCHQ
Robert Hannigan to replace Sir Iain Lobban in the autumn
Judge halts spread of zombie Nortel patents to Texas in Google trial
Epic Rockstar patent war to be waged in California
US Supreme Court supremo rakes Aereo lawman in oral arguments
Antenna-array content streamers: 'Ruling against us could dissipate the cloud'
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mainstay ROI - Does application security pay?
In this whitepaper learn how you and your enterprise might benefit from better software security.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.