Feeds

Vodafone cuts more staff

More shop assistants, fewer management

Choosing a cloud hosting partner with confidence

Vodafone will be 375 heads smaller by the end of March, though in the next few months company will apparently be recruiting an additional 170 "customer facing" individuals.

The cuts are part of the ongoing programme designed to cut £1bn from operating costs by next year, but also continue the commitment to put more faces in front of customers and fewer back-end staff supporting the network. By happy coincidence, shop staff also happen to be cheaper to employ.

All the UK's mobile operators are struggling to maintain profits in a fiercely competitive market, competing against each other to get money out of increasingly savvy customers, while scrapping with a plethora of disruptive companies from Skype (eating away at voice revenue) to Apple (eating away at ringtone revenue).

The merger of T-Mobile and Orange should reduce competition slightly, but that's also expected to see something in the region of 2,000 staff on the streets. We won't know the details for a while yet, but that's the market in which Vodafone UK will be competing.

Vodafone tells us it will also be taking on 50 graduates in September, selected from 3,000 who applied to its graduate programme. Figures like that would worry us if we were coming up for finals.

Last week UK premium services regulator PhonepayPlus renewed its free lesson plans and information packs, helping kids to develop business plans for the mobile industry: so someone thinks there'll still be jobs in the industry a decade or two from now. ®

Bootnote: This story has been updated since Vodafone got in touch to let us know that the 375 figure did not include the new recruits, who won't be joining before the end of March so didn't count.

Intelligent flash storage arrays

More from The Register

next story
Mighty Blighty broadbanders beg: Let us lay cable in BT's, er, ducts
Complain to Ofcom that telco has 'effective monopoly'
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
Yahoo! blames! MONSTER! email! OUTAGE! on! CUT! CABLE! bungle!
Weekend woe for BT as telco struggles to restore service
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
Soz, web devs: Google snatches its Wallet off the table
Killing off web service in 3 months... but app-happy bonkers are fine
Ofcom tackles complaint over Premier League footie TV rights
Virgin Media: UK fans pay the most for the fewest matches
FCC: Gonna need y'all to cough up $1.5bn to put broadband in schools
Kids need more fiber, says Wheeler, and you'll pay for it
prev story

Whitepapers

Designing and building an open ITOA architecture
Learn about a new IT data taxonomy defined by the four data sources of IT visibility: wire, machine, agent, and synthetic data sets.
5 critical considerations for enterprise cloud backup
Key considerations when evaluating cloud backup solutions to ensure adequate protection security and availability of enterprise data.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Protecting against web application threats using SSL
SSL encryption can protect server‐to‐server communications, client devices, cloud resources, and other endpoints in order to help prevent the risk of data loss and losing customer trust.