Feeds

Intel investigates after retailer sold fake CPUs

'Sochet' LGA not as good as real thing

Top three mobile application threats

Updated Intel says it's investigating the sale of fake desktop processors by online electronics retailer Newegg in a scandal that's prompting outrage among customers and recriminations among sellers.

The counterfeit Core i7-920 processor package was so crudely put together that it would have been easy to spot even by non-technical buyers. According to a user named Nix posting to a forum on Hardforum.com, the outside box was delivered open and misspelled the word "socket" as "sochet". The label also contained a poorly spoofed hologram.

Inside, a square-shaped piece of aluminum masqueraded as the processor, and a fake mold was designed to appear as a fan. This YouTube video purports to show the entire contents as delivered to one customer.

In a statement issued in response to the incident, Intel warned customers that fake gear was indeed passed off as official Intel processors.

"Intel has been made aware of the potential for counterfeit i7 920 packages in the marketplace and is working to how many and/or where they are being sold," the statement read. "The examples we have seen are not Intel products but are counterfeits. Buyers should contact their place of purchase for a replacement and/or should contact their local law enforcement agency if the place of purchase refuses to help."

For its part, Newegg said it was conducting its own investigation into the questionable Intel CPUs.

"Initial information we received from our supplier, IPEX, stated that they had mistakenly shipped us 'demo units'," a statement issued Monday evening read. "We have since come to discover the CPUs were counterfeit and are terminating our relationship with this supplier."

Contrary to several published reports, D&H Distributing didn't supply Newegg with any of the CPUs in question, the statement said.

Hardocp.com and other websites reported that Newegg bought at least 300 processors from a certain distributor. The distributor has struck back, threatening legal action if the websites don't immediately retract the allegations.

Other computer users are also claiming to have received counterfeit i7-920 processors, including the person who posted this separate YouTube video. ®

This article was updated to report new information provided by Newegg.

Combat fraud and increase customer satisfaction

More from The Register

next story
Feast your PUNY eyes on highest resolution phone display EVER
Too much pixel dust for your strained eyeballs to handle
Samsung Galaxy S5 fingerprint scanner hacked in just 4 DAYS
Sammy's newbie cooked slower than iPhone, also costs more to build
Microsoft lobs pre-release Windows Phone 8.1 at devs who dare
App makers can load it before anyone else, but if they do they're stuck with it
Report: Apple seeking to raise iPhone 6 price by a HUNDRED BUCKS
'Well, that 5c experiment didn't go so well – let's try the other direction'
Rounded corners? Pah! Amazon's '3D phone has eye-tracking tech'
Now THAT'S what we call a proper new feature
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
Leaked pics show EMBIGGENED iPhone 6 screen
Fat-fingered fanbois rejoice over Chinternet snaps
US mobile firms cave on kill switch, agree to install anti-theft code
Slow and kludgy rollout will protect corporate profits
AMD unveils Godzilla's graphics card – 'the world's fastest, period'
The Radeon R9 295X2: Water-cooled, 5,632 stream processors, 11.5TFLOPS
Sony battery recall as VAIO goes out with a bang, not a whimper
The perils of having Panasonic as a partner
prev story

Whitepapers

Designing a defence for mobile apps
In this whitepaper learn the various considerations for defending mobile applications; from the mobile application architecture itself to the myriad testing technologies needed to properly assess mobile applications risk.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.