Feeds

Intel investigates after retailer sold fake CPUs

'Sochet' LGA not as good as real thing

7 Elements of Radically Simple OS Migration

Updated Intel says it's investigating the sale of fake desktop processors by online electronics retailer Newegg in a scandal that's prompting outrage among customers and recriminations among sellers.

The counterfeit Core i7-920 processor package was so crudely put together that it would have been easy to spot even by non-technical buyers. According to a user named Nix posting to a forum on Hardforum.com, the outside box was delivered open and misspelled the word "socket" as "sochet". The label also contained a poorly spoofed hologram.

Inside, a square-shaped piece of aluminum masqueraded as the processor, and a fake mold was designed to appear as a fan. This YouTube video purports to show the entire contents as delivered to one customer.

In a statement issued in response to the incident, Intel warned customers that fake gear was indeed passed off as official Intel processors.

"Intel has been made aware of the potential for counterfeit i7 920 packages in the marketplace and is working to how many and/or where they are being sold," the statement read. "The examples we have seen are not Intel products but are counterfeits. Buyers should contact their place of purchase for a replacement and/or should contact their local law enforcement agency if the place of purchase refuses to help."

For its part, Newegg said it was conducting its own investigation into the questionable Intel CPUs.

"Initial information we received from our supplier, IPEX, stated that they had mistakenly shipped us 'demo units'," a statement issued Monday evening read. "We have since come to discover the CPUs were counterfeit and are terminating our relationship with this supplier."

Contrary to several published reports, D&H Distributing didn't supply Newegg with any of the CPUs in question, the statement said.

Hardocp.com and other websites reported that Newegg bought at least 300 processors from a certain distributor. The distributor has struck back, threatening legal action if the websites don't immediately retract the allegations.

Other computer users are also claiming to have received counterfeit i7-920 processors, including the person who posted this separate YouTube video. ®

This article was updated to report new information provided by Newegg.

Build a business case: developing custom apps

More from The Register

next story
Nice computers don’t need to go to the toilet, says Barclays
Bad computers might ask if you are Sarah Connor
4K video on terrestrial TV? Not if the WRC shares frequencies to mobiles
Have your say with Ofcom now, before Freeview becomes Feeview
YES, iPhones ARE getting slower with each new release of iOS
Old hardware doesn't get any faster with new software
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
PEAK LANDFILL: Why tablet gloom is good news for Windows users
Sinofsky's hybrid strategy looks dafter than ever
You didn't get the MeMO? Asus Pad 7 Android tab is ... not bad
Really, er, stands out among cheapie 7-inchers
Apple winks at parents: C'mon, get your kid a tweaked Macbook Pro
Cheapest models given new processors, more RAM
VMware builds product executables on 50 Mac Minis
And goes to the Genius Bar for support
Leaked Windows Phone 8.1 Update specs tease details of Nokia's next mobes
New screen sizes, dual SIMs, voice over LTE, and more
prev story

Whitepapers

7 Elements of Radically Simple OS Migration
Avoid the typical headaches of OS migration during your next project by learning about 7 elements of radically simple OS migration.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
A new approach to endpoint data protection
What is the best way to ensure comprehensive visibility, management, and control of information on both company-owned and employee-owned devices?