Feeds

Hero update blocks Marketplace

HTC won't fix, blames Orange

Using blade systems to cut costs and sharpen efficiencies

The latest update to Orange's Hero handset, manufactured by HTC, is blocking access to the Android marketplace again.

An update to the handset released last month causes some paid applications to vanish from the Android marketplace. HTC is not interested in fixing the problem, which it blames squarely on Orange:

"HTC won't release any software update on this matter but Orange UK is free to upload at any time to our web server a support solution" the company told one Reg reader, continuing that "Orange UK ... is aware of the issues and is working to urgently resolve them." The missive explained that the problem stems from a server of some sort, rather than the handset.

This is little comfort to Orange customers with a Hero, though not many of them will notice. The applications involved don't refuse to download, they simply don't appear in the list available, so unless a customer is looking for a specific app they're unlikely to ever know that something was wrong.

The same thing happened in August last year. At that time it was copy-protected applications which disappeared, and it seems probable that the same thing has happened this time around.

We spoke to Orange, but the company apparently didn't know about the problem, so we pointed out some of the busier forums on the subject and will let you know when we hear back. ®

HP ProLiant Gen8: Integrated lifecycle automation

More from The Register

next story
Yorkshire cops fail to grasp principle behind BT Fon Wi-Fi network
'Prevent people that are passing by to hook up to your network', pleads plod
Major problems beset UK ISP filth filters: But it's OK, nobody uses them
It's almost as though pr0n was actually rather popular
Apple orders huge MOUNTAIN of 80 MILLION 'Air' iPhone 6s
Bigger, harder trouser bulges foretold for fanbois
Microsoft unsheathes cheap Android-killer: Behold, the Lumia 530
Say it with us: I'm King of the Landfill-ill-ill-ill
All those new '5G standards'? Here's the science they rely on
Radio professor tells us how wireless will get faster in the real world
US freemium mobile network eyes up Europe
FreedomPop touts 'free' calls, texts and data
'Two-speed internet' storm turns FCC.gov into zero-speed website
Deadline for comments on net neutrality shake-up extended to Friday
Oh girl, you jus' didn't: Level 3 slaps Verizon in Netflix throttle blowup
Just hook us up to more 10Gbps ports, backbone biz yells in tit-for-tat spat
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Reducing security risks from open source software
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.