Feeds

Hero update blocks Marketplace

HTC won't fix, blames Orange

Choosing a cloud hosting partner with confidence

The latest update to Orange's Hero handset, manufactured by HTC, is blocking access to the Android marketplace again.

An update to the handset released last month causes some paid applications to vanish from the Android marketplace. HTC is not interested in fixing the problem, which it blames squarely on Orange:

"HTC won't release any software update on this matter but Orange UK is free to upload at any time to our web server a support solution" the company told one Reg reader, continuing that "Orange UK ... is aware of the issues and is working to urgently resolve them." The missive explained that the problem stems from a server of some sort, rather than the handset.

This is little comfort to Orange customers with a Hero, though not many of them will notice. The applications involved don't refuse to download, they simply don't appear in the list available, so unless a customer is looking for a specific app they're unlikely to ever know that something was wrong.

The same thing happened in August last year. At that time it was copy-protected applications which disappeared, and it seems probable that the same thing has happened this time around.

We spoke to Orange, but the company apparently didn't know about the problem, so we pointed out some of the busier forums on the subject and will let you know when we hear back. ®

Secure remote control for conventional and virtual desktops

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
The hidden costs of self-signed SSL certificates
Exploring the true TCO for self-signed SSL certificates, including a side-by-side comparison of a self-signed architecture versus working with a third-party SSL vendor.