Feeds

BT blamed for Davina McCall spamcalls

When is a call not a call?

SANS - Survey on application security programs

BT has rejected accusations that it wrongly engaged in sales calls by leaving subscribers voicemail messages telling them about all the great work it does for charity.

The Reg was contacted by an angry reader who found a message from Davina McCall on his 1571 voicemail telling him about BT's sponsorship of the Sport Relief charity. He was annoyed because his number has been registered with the no-pester register the Telephone Preference Service since February 2007, which should ensure he doesn't get unsolicited sales or marketing calls.

You might think the issue here is whether or not a charity call is really a sales call, but in fact it's even murkier than that.

When the reader complained to BT he was told that the message did not qualify as a call because the messages were sent straight to subscribers' mail boxes; since no actual two-way phone call was made, the communication is not covered by TPS rules.

BT said: “As part of this year’s Sport Relief campaign BT is sponsoring the BT Sport Relief Million Pound Bike Ride. To raise money BT is operating Chat for Change Day on Friday 26th February where 1p will be donated to Sport Relief for every call made on a BT landline.

"To highlight this activity and to raise as much money as possible to help people living incredibly tough lives, a message was sent out to BT customers on their 1571 mailbox. We have received a small number of complaints regarding the message and are sorry if it caused any distress.”

Our reader was even less impressed when he received an email on Friday from BT repeating its charity message.

Meanwhile BT's six celebs are pedalling their way through Thurso at the time of writing on their way from John O'Groats to Land's End. ®

High performance access to file storage

More from The Register

next story
Android engineer: We DIDN'T copy Apple OR follow Samsung's orders
Veep testifies for Samsung during Apple patent trial
MtGox chief Karpelès refuses to come to US for g-men's grilling
Bitcoin baron says he needs another lawyer for FinCEN chat
Did a date calculation bug just cost hard-up Co-op Bank £110m?
And just when Brit banking org needs £400m to stay afloat
One year on: diplomatic fail as Chinese APT gangs get back to work
Mandiant says past 12 months shows Beijing won't call off its hackers
Don't let no-hire pact suit witnesses call Steve Jobs a bullyboy, plead Apple and Google
'Irrelevant' character evidence should be excluded – lawyers
EFF: Feds plan to put 52 MILLION FACES into recognition database
System would identify faces as part of biometrics collection
Ex-Tony Blair adviser is new top boss at UK spy-hive GCHQ
Robert Hannigan to replace Sir Iain Lobban in the autumn
Alphadex fires back at British Gas with overcharging allegation
Brit colo outfit says it paid for 347KVA, has been charged for 1940KVA
Jack the RIPA: Blighty cops ignore law, retain innocents' comms data
Prime minister: Nothing to see here, go about your business
Singapore decides 'three strikes' laws are too intrusive
When even a prurient island nation thinks an idea is dodgy it has problems
prev story

Whitepapers

Designing a defence for mobile apps
In this whitepaper learn the various considerations for defending mobile applications; from the mobile application architecture itself to the myriad testing technologies needed to properly assess mobile applications risk.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.