Feeds

Nexus One in trigger-happy 999-dialling bother

Google handset has hysterics after update

Secure remote control for conventional and virtual desktops

Google's Nexus One handset is dialling 999 when the user tries to pick up voicemail or call a freephone number, thanks to an over-enthusiastic update.

The update, which was put out at the end of January, is supposed to recognise any number that might be an emergency call and connect it to the local services. But the numbers listed include "111" and "0800": the former of which is the voicemail number for O2's GiffGaff brand, while the latter is the UK's code for free calls.

The updated firmware will connect the user with the local emergency services whenever a call is made to 911, 112, 999, 000, 08, 118, 111, 120, 122, 110, 119, 995, and 0800. This intercept happens at the phone handset, and a customer who requested support from Google was told to ask his network operator for a different voicemail number, so it seems the problem isn't easily solved.

Some users have reported numbers starting "0800" are being connected to the emergency services: when we tried it we didn't have that problem, though one has to ask why Google feels it necessary to call up the emergency services when one dials 0800 as we've been unable to find a country in which that is the existing number to call for help.

Many years ago the UK started connecting "911" to the emergency services, as imported TV shows educated the public as to what number they should dial, and now the EU-standard "112" also connects there. Surely enough for the most flustered individual.

The Emergency Services surely have better things to do than talk to people looking for their voicemail, or trying to get hold of Claims Direct. A little Google grovel to already-overworked emergency operators is probably in order. ®

5 things you didn’t know about cloud backup

More from The Register

next story
UK fuzz want PINCODES on ALL mobile phones
Met Police calls for mandatory passwords on all new mobes
Canadian ISP Shaw falls over with 'routing' sickness
How sure are you of cloud computing now?
Don't call it throttling: Ericsson 'priority' tech gives users their own slice of spectrum
Actually it's a nifty trick - at least you'll pay for what you get
Three floats Jolla in Hong Kong: Says Sailfish is '3rd option'
Network throws hat into ring with Linux-powered handsets
Fifteen zero days found in hacker router comp romp
Four routers rooted in SOHOpelessly Broken challenge
New Sprint CEO says he will lower axe on staff – but prices come first
'Very disruptive' new rates to be revealed next week
PwC says US biz lagging in Internet of Things
Grass is greener in Asia, say the sensors
Ofcom sees RISE OF THE MACHINE-to-machine cell comms
Study spots 9% growth in IoT m2m mobile data connections
O2 vs Vodafone: Mobe firms grab for GCHQ, gov.uk security badge
No, the spooks love US best, say rival firms
Ancient pager tech SMS: It works, it's fab, but wow, get a load of that incoming SPAM
Networks' main issue: they don't know how it works, says expert
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.