Feeds

MS hits Office 2010 upgrade program button prematurely

Office 2007 purchasers to get free update from 5 March?

High performance access to file storage

Microsoft let slip details about its Office 2010 “technology guarantee” plan yesterday.

The apparent PR gaffe revealed that the software vendor would kick off the program on 5 March. Office 2010 is expected to hit retail in June this year, but Microsoft hasn’t yet confirmed an official date for its next big consumer product launch.

MS has since taken down a posting to its website added by one of its employees. Ars Technica, which first reported the mishap, pointed out that Google still has a cached version of the page.

As is standard Microsoft marketing practice, the company is offering customers who buy Office 2007 between 5 March and 30 September a free upgrade to an equivalent edition of Office 2010.

The company will also sell punters a DVD containing the software for an undisclosed fee. The posting didn't reveal which suppliers the company would be using this time around.

In October 2009, Microsoft was flooded with complaints from hundreds of disgruntled university bods who struggled to download or successfully install Windows 7 files supplied by Digital River.

Many UK-based university staff and students, who stumped up £30 for Microsoft’s Windows 7 academic offer, grumbled the download wasn’t working for them.

Similarly, academic customers trying to take advantage of Redmond’s $29.99 Windows 7 upgrade offer to students in the US were also hit with problems once the software was downloaded from the Minneapolis-based Digital River’s website.

Earlier this week Microsoft pushed out a Release Candidate version of its Office 2010 suite, which includes Word, Excel, Outlook and OneNote, to a select bunch of testers.

It’s not clear when that near-ready version of the software will become generally available, however.

We asked Microsoft to comment on the butterfingers slip up, and also if it could confirm which suppliers the vendor planned to use for its Office 2010 upgrade program. We'll update this story once we hear back from the firm. ®

High performance access to file storage

More from The Register

next story
This time it's 'Personal': new Office 365 sub covers just two devices
Redmond also brings Office into Google's back yard
Oh no, Joe: WinPhone users already griping over 8.1 mega-update
Hang on. Which bit of Developer Preview don't you understand?
Microsoft lobs pre-release Windows Phone 8.1 at devs who dare
App makers can load it before anyone else, but if they do they're stuck with it
Half of Twitter's 'active users' are SILENT STALKERS
Nearly 50% have NEVER tweeted a word
Internet-of-stuff startup dumps NoSQL for ... SQL?
NoSQL taste great at first but lacks proper nutrients, says startup cloud whiz
IRS boss on XP migration: 'Classic fix the airplane while you're flying it attempt'
Plus: Condoleezza Rice at Dropbox 'maybe she can find ... weapons of mass destruction'
Ditch the sync, paddle in the Streem: Upstart offers syncless sharing
Upload, delete and carry on sharing afterwards?
New Facebook phone app allows you to stalk your mates
Nearby Friends feature goes live in a few weeks
Microsoft TIER SMEAR changes app prices whether devs ask or not
Some go up, some go down, Redmond goes silent
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.