Feeds

MS hits Office 2010 upgrade program button prematurely

Office 2007 purchasers to get free update from 5 March?

New hybrid storage solutions

Microsoft let slip details about its Office 2010 “technology guarantee” plan yesterday.

The apparent PR gaffe revealed that the software vendor would kick off the program on 5 March. Office 2010 is expected to hit retail in June this year, but Microsoft hasn’t yet confirmed an official date for its next big consumer product launch.

MS has since taken down a posting to its website added by one of its employees. Ars Technica, which first reported the mishap, pointed out that Google still has a cached version of the page.

As is standard Microsoft marketing practice, the company is offering customers who buy Office 2007 between 5 March and 30 September a free upgrade to an equivalent edition of Office 2010.

The company will also sell punters a DVD containing the software for an undisclosed fee. The posting didn't reveal which suppliers the company would be using this time around.

In October 2009, Microsoft was flooded with complaints from hundreds of disgruntled university bods who struggled to download or successfully install Windows 7 files supplied by Digital River.

Many UK-based university staff and students, who stumped up £30 for Microsoft’s Windows 7 academic offer, grumbled the download wasn’t working for them.

Similarly, academic customers trying to take advantage of Redmond’s $29.99 Windows 7 upgrade offer to students in the US were also hit with problems once the software was downloaded from the Minneapolis-based Digital River’s website.

Earlier this week Microsoft pushed out a Release Candidate version of its Office 2010 suite, which includes Word, Excel, Outlook and OneNote, to a select bunch of testers.

It’s not clear when that near-ready version of the software will become generally available, however.

We asked Microsoft to comment on the butterfingers slip up, and also if it could confirm which suppliers the vendor planned to use for its Office 2010 upgrade program. We'll update this story once we hear back from the firm. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Not appy with your Chromebook? Well now it can run Android apps
Google offers beta of tricky OS-inside-OS tech
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Greater dev access to iOS 8 will put us AT RISK from HACKERS
Knocking holes in Apple's walled garden could backfire, says securo-chap
NHS grows a NoSQL backbone and rips out its Oracle Spine
Open source? In the government? Ha ha! What, wait ...?
Google extends app refund window to two hours
You now have 120 minutes to finish that game instead of 15
Intel: Hey, enterprises, drop everything and DO HADOOP
Big Data analytics projected to run on more servers than any other app
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.