Feeds

MS hits Office 2010 upgrade program button prematurely

Office 2007 purchasers to get free update from 5 March?

Choosing a cloud hosting partner with confidence

Microsoft let slip details about its Office 2010 “technology guarantee” plan yesterday.

The apparent PR gaffe revealed that the software vendor would kick off the program on 5 March. Office 2010 is expected to hit retail in June this year, but Microsoft hasn’t yet confirmed an official date for its next big consumer product launch.

MS has since taken down a posting to its website added by one of its employees. Ars Technica, which first reported the mishap, pointed out that Google still has a cached version of the page.

As is standard Microsoft marketing practice, the company is offering customers who buy Office 2007 between 5 March and 30 September a free upgrade to an equivalent edition of Office 2010.

The company will also sell punters a DVD containing the software for an undisclosed fee. The posting didn't reveal which suppliers the company would be using this time around.

In October 2009, Microsoft was flooded with complaints from hundreds of disgruntled university bods who struggled to download or successfully install Windows 7 files supplied by Digital River.

Many UK-based university staff and students, who stumped up £30 for Microsoft’s Windows 7 academic offer, grumbled the download wasn’t working for them.

Similarly, academic customers trying to take advantage of Redmond’s $29.99 Windows 7 upgrade offer to students in the US were also hit with problems once the software was downloaded from the Minneapolis-based Digital River’s website.

Earlier this week Microsoft pushed out a Release Candidate version of its Office 2010 suite, which includes Word, Excel, Outlook and OneNote, to a select bunch of testers.

It’s not clear when that near-ready version of the software will become generally available, however.

We asked Microsoft to comment on the butterfingers slip up, and also if it could confirm which suppliers the vendor planned to use for its Office 2010 upgrade program. We'll update this story once we hear back from the firm. ®

Internet Security Threat Report 2014

More from The Register

next story
Preview redux: Microsoft ships new Windows 10 build with 7,000 changes
Latest bleeding-edge bits borrow Action Center from Windows Phone
Google opens Inbox – email for people too thick to handle email
Print this article out and give it to someone tech-y if you get stuck
Microsoft promises Windows 10 will mean two-factor auth for all
Sneak peek at security features Redmond's baking into new OS
UNIX greybeards threaten Debian fork over systemd plan
'Veteran Unix Admins' fear desktop emphasis is betraying open source
Entity Framework goes 'code first' as Microsoft pulls visual design tool
Visual Studio database diagramming's out the window
Google+ goes TITSUP. But WHO knew? How long? Anyone ... Hello ...
Wobbly Gmail, Contacts, Calendar on the other hand ...
DEATH by PowerPoint: Microsoft warns of 0-day attack hidden in slides
Might put out patch in update, might chuck it out sooner
Ubuntu 14.10 tries pulling a Steve Ballmer on cloudy offerings
Oi, Windows, centOS and openSUSE – behave, we're all friends here
prev story

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.