Feeds

MS hits Office 2010 upgrade program button prematurely

Office 2007 purchasers to get free update from 5 March?

Next gen security for virtualised datacentres

Microsoft let slip details about its Office 2010 “technology guarantee” plan yesterday.

The apparent PR gaffe revealed that the software vendor would kick off the program on 5 March. Office 2010 is expected to hit retail in June this year, but Microsoft hasn’t yet confirmed an official date for its next big consumer product launch.

MS has since taken down a posting to its website added by one of its employees. Ars Technica, which first reported the mishap, pointed out that Google still has a cached version of the page.

As is standard Microsoft marketing practice, the company is offering customers who buy Office 2007 between 5 March and 30 September a free upgrade to an equivalent edition of Office 2010.

The company will also sell punters a DVD containing the software for an undisclosed fee. The posting didn't reveal which suppliers the company would be using this time around.

In October 2009, Microsoft was flooded with complaints from hundreds of disgruntled university bods who struggled to download or successfully install Windows 7 files supplied by Digital River.

Many UK-based university staff and students, who stumped up £30 for Microsoft’s Windows 7 academic offer, grumbled the download wasn’t working for them.

Similarly, academic customers trying to take advantage of Redmond’s $29.99 Windows 7 upgrade offer to students in the US were also hit with problems once the software was downloaded from the Minneapolis-based Digital River’s website.

Earlier this week Microsoft pushed out a Release Candidate version of its Office 2010 suite, which includes Word, Excel, Outlook and OneNote, to a select bunch of testers.

It’s not clear when that near-ready version of the software will become generally available, however.

We asked Microsoft to comment on the butterfingers slip up, and also if it could confirm which suppliers the vendor planned to use for its Office 2010 upgrade program. We'll update this story once we hear back from the firm. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Why has the web gone to hell? Market chaos and HUMAN NATURE
Tim Berners-Lee isn't happy, but we should be
Microsoft boots 1,500 dodgy apps from the Windows Store
DEVELOPERS! DEVELOPERS! DEVELOPERS! Naughty, misleading developers!
Mozilla's 'Tiles' ads debut in new Firefox nightlies
You can try turning them off and on again
'Stop dissing Google or quit': OK, I quit, says Code Club co-founder
And now a message from our sponsors: 'STFU or else'
Apple promises to lift Curse of the Drained iPhone 5 Battery
Have you tried turning it off and...? Never mind, here's a replacement
Uber, Lyft and cutting corners: The true face of the Sharing Economy
Casual labour and tired ideas = not really web-tastic
Linux turns 23 and Linus Torvalds celebrates as only he can
No, not with swearing, but by controlling the release cycle
prev story

Whitepapers

Gartner critical capabilities for enterprise endpoint backup
Learn why inSync received the highest overall rating from Druva and is the top choice for the mobile workforce.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.