Feeds

Oracle sues support firm over 'massive theft'

Shades of TomorrowNow

Internet Security Threat Report 2014

Oracle is suing third-party support provider Rimini Street, alleging "massive theft" of its software and support materials via illegal access to its technical support websites.

Rimini Street sells enterprise software support for Oracle SAP, Siebel, PeopleSoft, and JD Edwards-branded software, boasting 50 per cent savings in annual fees versus vendor-provided support.

While third-party maintenance means customers can't get software upgrades, Rimini provides fixes specifically made for legacy releases.

In a lawsuit filed Monday in US District Court for the District of Nevada, Oracle claims Rimini Street's business model revolves around illegally helping itself to Oracle's support offerings.

The lawsuit fingers Rimini Street along with its CEO, Seth Ravin

"Rimini Street typically logs on to Oracle's password protected Technical Support websites using a customer credential, then downloads Software and Support Materials in excess of the customer's authorization under its license agreement," the lawsuit alleges.

It goes on to claim Rimini uses automated crawlers to download "hundred of thousands" Oracle's materials at a time, "causing the databases which host the Software and Support Materials to freeze, disrupting their operations and impeding the availability of lawful downloads to Oracle's other customers."

Ravin was also the co-founder of TomorrowNow, a one-time SAP subsidiary that Oracle accused of identical practices back in 2007. Although Ravin left TomorrowNow shortly after selling the company to SAP, Oracle claims that "the corrupt business model Ravin helped to create continues in full force at Rimini Street."

Rimini Street said in its year-end earnings report — which saw revenue for 2009 increase 270 per cent compared to last year — that it will "vigorously" respond to Oracle's complaint.

“I believe Oracle’s actions are an attempt to forestall competition and limit market choices for its software licensees," Ravin said in a statement. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Netscape Navigator - the browser that started it all - turns 20
It was 20 years ago today, Marc Andreeesen taught the band to play
Sway: Microsoft's new Office app doesn't have an Undo function
Content aggregation, meet the workplace ... oh
Sign off my IT project or I’ll PHONE your MUM
Honestly, it’s a piece of piss
Return of the Jedi – Apache reclaims web server crown
.london, .hamburg and .公司 - that's .com in Chinese - storm the web server charts
NetWare sales revive in China thanks to that man Snowden
If it ain't Microsoft, it's in fashion behind the Great Firewall
Chrome 38's new HTML tag support makes fatties FIT and SKINNIER
First browser to protect networks' bandwith using official spec
Admins! Never mind POODLE, there're NEW OpenSSL bugs to splat
Four new patches for open-source crypto libraries
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.