Feeds

Oracle sues support firm over 'massive theft'

Shades of TomorrowNow

Secure remote control for conventional and virtual desktops

Oracle is suing third-party support provider Rimini Street, alleging "massive theft" of its software and support materials via illegal access to its technical support websites.

Rimini Street sells enterprise software support for Oracle SAP, Siebel, PeopleSoft, and JD Edwards-branded software, boasting 50 per cent savings in annual fees versus vendor-provided support.

While third-party maintenance means customers can't get software upgrades, Rimini provides fixes specifically made for legacy releases.

In a lawsuit filed Monday in US District Court for the District of Nevada, Oracle claims Rimini Street's business model revolves around illegally helping itself to Oracle's support offerings.

The lawsuit fingers Rimini Street along with its CEO, Seth Ravin

"Rimini Street typically logs on to Oracle's password protected Technical Support websites using a customer credential, then downloads Software and Support Materials in excess of the customer's authorization under its license agreement," the lawsuit alleges.

It goes on to claim Rimini uses automated crawlers to download "hundred of thousands" Oracle's materials at a time, "causing the databases which host the Software and Support Materials to freeze, disrupting their operations and impeding the availability of lawful downloads to Oracle's other customers."

Ravin was also the co-founder of TomorrowNow, a one-time SAP subsidiary that Oracle accused of identical practices back in 2007. Although Ravin left TomorrowNow shortly after selling the company to SAP, Oracle claims that "the corrupt business model Ravin helped to create continues in full force at Rimini Street."

Rimini Street said in its year-end earnings report — which saw revenue for 2009 increase 270 per cent compared to last year — that it will "vigorously" respond to Oracle's complaint.

“I believe Oracle’s actions are an attempt to forestall competition and limit market choices for its software licensees," Ravin said in a statement. ®

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
You stupid BRICK! PCs running Avast AV can't handle Windows fixes
Fix issued, fingers pointed, forums in flames
Microsoft: Your Linux Docker containers are now OURS to command
New tool lets admins wrangle Linux apps from Windows
Facebook, working on Facebook at Work, works on Facebook. At Work
You don't want your cat or drunk pics at the office
Soz, web devs: Google snatches its Wallet off the table
Killing off web service in 3 months... but app-happy bonkers are fine
First in line to order a Nexus 6? AT&T has a BRICK for you
Black Screen of Death plagues early Google-mobe batch
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
Driving business with continuous operational intelligence
Introducing an innovative approach offered by ExtraHop for producing continuous operational intelligence.
5 critical considerations for enterprise cloud backup
Key considerations when evaluating cloud backup solutions to ensure adequate protection security and availability of enterprise data.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?