The Register® — Biting the hand that feeds IT

Feeds

Symantec slaps Trojan alert against Spotify

Scanner turns song software slayer

Cloud based data management

Symantec has apologised over a cock-up that resulted in the incorrect classification of streaming music service Spotify as a Trojan on Thursday.

A misfiring anti-virus definition update caused Symantec's Norton security software to wrongly classified Spotify program files as malign and shuffled them off into quarantine. Symantec responded quickly to the problem by issuing a fix that quashed the false alarm. Even after they update their security software, Symantec users may still have to reinstall Spotify in order to listen to the service again.

Spotify's take on the mix-up can be found here. Symantec's mea culpa is here.

False alarms involving security scanners packages are a regular occurrence that, if anything, seem to be growing in frequency. Only last week a dodgy update from Kaspersky Lab labeled Google AdSense as malign. On other occasions Windows systems files or applications get black-flagged by anti-virus scanners, a snag Spotify has hit before.

Last May a dodgy McAfee update slapped a viral warning on Spotify, causing much the same problems as the Symantec miss-classification. ®

Regcast training : Hyper-V 3.0, VM high availability and disaster recovery

First Kaspersky

With google adsence, Now symantec with spotify. Must be all them doubleclick ads that spotify keeps trying to shove in my face as well as bust my ear drums.

1
0

AVG

AVG has been doing the same, I had to add an exception into AVG the other day to allow Spotify to run.

0
0

More from The Register

 breaking news
Number of cops abusing Police National Computer access on the rise
Only a telegram from the Queen can get you off it
 breaking news
NSA PRISM snoop-gate: Won't someone think of the children, wails Apple
10,000 things probed, mostly about missing kids, Alzheimer patients, we're told
Flash flaw potentially makes every webcam or laptop a PEEPHOLE
But it's a Google problem - Chrome only, insists Adobe
Internet fraud still stings suckers
Australians twice as gullible as Americans
 breaking news
NSA PRISM-gate: Relax, GCHQ spooks 'keep us safe', says Cameron
Whatever they are up to, it's all above board, we're told
 breaking news
Yahoo! joins! rivals! in! PRISM! data! request! admission!
Keep calm and carry on using American tech firms, folks
PRISM snitch claims NSA hacked Chinese targets since 2009
Snowden suddenly looks safer in Hong Kong after revelations
 breaking news
US chief spook: Look, we only want to spy on 6.66 BEELLLION of you
Americans assured they are not in the NSA's sights
Speech-to-text drives motorists to distraction
Will talking to you mean I crash into that car up ahead, Siri?
DHS warns of vulns in hospital medical equipment
Has your doctor's anasthesia machine been hacked?