Feeds

Adobe processor price switch riles developers

Thanks for the beta input

Combat fraud and increase customer satisfaction

Programmers are shocked and angered by a change to how Adobe charges for its LiveCycle Data Services 3.0, raising questions over their continued loyalty to Flex.

Pricing for the freshly-minted LCDS has been branded unaffordable with non-enterprise IT shops canceling projects. Adobe has introduced what amounts to a $30,000 price hike to run LCDS in live production environments.

The irony is that some of those doing the complaining on an Adobe blog actually helped the company test and build LCDS 3.0 by participating in the company's beta program last year.

Such is their concern over the scale of the increase and what it means for what Adobe might do in future, some of these loyalists are now looking at getting off of Adobe entirely for fear it could act with such abandon on other products.

They have eschewed Blaze, Adobe's open-source subset LCDS, for alternatives like GranideDS and Web Orb, while some may dump Flex entirely.

The catalyst was the introduction of LCDS 3.0 last November, which saw Adobe scrap a license that let you run the software for free on a machine with a single CPU and also scrap a low-cost 100-user license. LCDS 3.0 now starts at $30,000 per on a single CPU.

Developers do get to continue using what Adobe called an LCDS development environment for free. Adobe used to offer this, before LCDS 3.0. Traditionally, though, development versions for software cannot be used in live deployment and are only for build and testing.

The reaction to the change in the two-months since LCD 3.0 was released in November was swift and consistent.

One commenter on Adobe senior product manager Anil Channappa's blog described themselves as a "former customer" saying the change meant that for a server project with 50 people they'd pay $559 per user. "That is more then we planned to take for our complete product," the commenter said.

A commenter called Matthew on Channappa's blog said the rug had been pulled from him, as his business has based its strategy around an "affordable" LCDS license.

He joined another commenter who claimed in December, a month after the change, the he knew of "three very big" projects that had voted against using LCDS because of the costs.

A commenter called Gloria posted on Friday last week that her organization's discussion of how to transition off LCDS had opened a broader debate of how to move forward without Flex, because of Adobe's "lack of regard" for the user. "It's very jarring for me as a business to see such dramatic changes without a low cost path," Gloria wrote.

Developer Glenn Williams who'd been on the beta three program said he was "totally blown away" by the magnitude of the price increases, having started to map out some strategies in 2010 for a number of clients based on LCDS. "I've had to make some really uncomfortable calls to a number of clients that I've been in talks with this past year," he wrote.

In an emailed response to The Reg, LCDS group product marketing manager Chris Ethier said Adobe is "investigating options to address some concerns from developers to make it easier and more affordable for small to medium businesses to be able to OEM or purchase" LCDS.

He also repeated Channappa's claim on his blog in December that Adobe is looking at a hosted - or managed services - version of LCDS to make it more affordable, in an attempt to placate developers and staunch the growing exodus.

Ethier did not provide further information on when this managed services, or the other changes, might be introduced. ®

Thanks to former Adobe principal scientist Jeff Vroom for highlighting this issue.

SANS - Survey on application security programs

More from The Register

next story
Ubuntu 14.04 LTS: Great changes, but sssh don't mention the...
Why HELLO Amazon! You weren't here last time
Next Windows obsolescence panic is 450 days from … NOW!
The clock is ticking louder for Windows Server 2003 R2 users
This time it's 'Personal': new Office 365 sub covers just two devices
Redmond also brings Office into Google's back yard
Half of Twitter's 'active users' are SILENT STALKERS
Nearly 50% have NEVER tweeted a word
Microsoft TIER SMEAR changes app prices whether devs ask or not
Some go up, some go down, Redmond goes silent
Batten down the hatches, Ubuntu 14.04 LTS due in TWO DAYS
Admins dab straining server brows in advance of Trusty Tahr's long-term support landing
Red Hat to ship RHEL 7 release candidate with a taste of container tech
Grab 'near-final' version of next Enterprise Linux next week
Windows 8.1, which you probably haven't upgraded to yet, ALREADY OBSOLETE
Pre-Update versions of new Windows version will no longer support patches
Inside the Hekaton: SQL Server 2014's database engine deconstructed
Nadella's database sqares the circle of cheap memory vs speed
prev story

Whitepapers

Mainstay ROI - Does application security pay?
In this whitepaper learn how you and your enterprise might benefit from better software security.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.