Feeds

Tax department targets IT downtime

HMRC to cut something, for once

Maximizing your infrastructure through virtualization

HM Revenue and Customs is stepping up efforts to cut the down time of its IT systems.

The department's latest performance report says that improvements in IT availability this year should provide 32,000 extra business hours.

The figure is based on a predicted improvement of 2% on the hours lost due to IT not working in 2008-09.

"Continuous reviews of the quality of local power supplies have also increased the resilience of HMRC sites," says the report.

The department has upgraded 26,000 of its slowest running computers so far this financial year, according to the document. It has moved critical services to new, more secure data centres and speeded up the delivery of IT change requests from staff and managers.

HMRC is also rolling out the Connect data matching tool, which is now being used at five profiling centres, and developing solutions to improve data sorting through the Evidence and Exploitation Project, which it claims will enable staff to focus more on civil and criminal activities.

Work is also continuing on IT systems to support anti-fraud operations and criminal casework.

The document reports a 38% drop in the number of reported cases involving staff misuse of customers' personal data to 109, including access to customer data on IT systems, for the first six months of 2009. This is well ahead of the target for a 15% reduction for the whole year, and follows a programme of awareness training for staff and managers within the department.

This article was originally published at Kable.

Kable's GC weekly is a free email newsletter covering the latest news and analysis of public sector technology. To register click here.

Top three mobile application threats

More from The Register

next story
Arrr: Freetard-bothering Digital Economy Act tied up, thrown in the hold
Ministry of Fun confirms: Yes, we're busy doing nothing
Help yourself to anyone's photos FOR FREE, suggests UK.gov
Copyright law reforms will keep m'learned friends busy
Apple smacked with privacy sueball over Location Services
Class action launched on behalf of 100 million iPhone owners
US judge: YES, cops or feds so can slurp an ENTIRE Gmail account
Crooks don't have folders labelled 'drug records', opines NY beak
ONE EMAIL costs mining company $300 MEEELION
Environmental activist walks free after hoax sent share price over a cliff
UK government officially adopts Open Document Format
Microsoft insurgency fails, earns snarky remark from UK digital services head
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.