DDoS attack scrooges Amazon and others
UltraDNS California facilities targeted
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Service to Amazon, Wal-Mart and several other shopping sites was briefly blocked on Wednesday evening when their DNS provider was hit by a distributed denial of service (DDoS) attack.
Neustar, which provides DNS services to high profile website addresses under the UltraDNS brand, said the flood of malicious traffic, just two days before Christmas, was directed at the company's facilities in San Jose and Palo Alto, and that the effects were mostly limited to California users.
The websites were only down for about an hour — but needless to say at a very inopportune time for some. Neustar said that it first detected the trouble around 4:45 p.m. Pacific Time (12:45 AM Thursday, GMT).
Folks attempting last-minute shopping at Amazon, Wal-Mart, the Gap, and the travel site Expedia were ankled by outages and slow web browsing as a result of the DDoS attack. Other websites impacted include Salesforce.com and Linden Labs (maker of the game Second Life). In a message posted on Twitter, Jeff Barr of Amazon Web Services wrote that the retailer's outages were mostly in the US West Coast, and took down S3 and EC2 — as well as Amazon.com in "many places."
"We analyzed the patterns and were able to put mitigation measures in place within minutes of identifying the attack," NeuStar said in an emailed statement. "We had everything under control in well under an hour. The attack was limited to Northern California internet users. All along the way we were proactively communicating to our customers to let them know exactly what was happening and the steps we were taking."
This isn't the first time UltraDNS and its clients have been downed by DDoS attacks. In April, a larger DDoS attack took Amazon, SalesForce, Oracle and Juniper offline for several hours. Although more limited, Wednesday's malicious torrent of web traffic will insure that someone gets coal in their stocking. ®
COMMENTS
@Steve Foster
"And for a large site like Amazon, surely their key DNS records would be sitting in cache on many ISPs DNS servers - or do UltraDNS deliberately set ridiculously low TTLs?"
Everyone does thanks to this wonderful "dynamic web" being rammed down our throats. Every site I check on is hopping all over the damn internet every 5 minutes - and I don't mean just moving around within a /16 or /24 block . Anyone related to Akamai is the worst. This is the biggest nightmare with Windows update, MS uses a dozen different domains that never stay in the same place for writing decent firewall and proxy rules.
Yes, it seems their TTL is very low...
60secs by my digs...
Cloud
And that's why you shouldn't rely on 3rd parties for sensitive things: a DDoS on a Amazon's 3rd party (4th party?) resulted on Amazon's cloud being inaccessible for {some|many} users.
Coat: first the clouds come, then they rain.

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