Feeds

BlackBerry outage blankets North America

(Another) RIM glitch silences citizen email

The essential guide to IT transformation

Consumer BlackBerry users across North America endured extended delays in email service earlier today due to some sort of technical glitch in the messaging network run by BlackBerry maker Research in Motion.

According to Bloomberg, the outage hit all consumer BlackBerry users in the US, regardless of carrier, and consumer outages were confirmed by Canadian carrier Rogers Wireless as well. Corporate users were not affected.

A spokeswoman for US carrier Sprint tells CIO Today that the outage was caused by some "routine" RIM maintenance work that occurred at around 2:00 a.m. US Central time on Thursday.

By late morning, users were slowly regaining access. "RIM has isolated and resolved the issue that was impacting some BlackBerry customers earlier this morning," reads a RIM statement. "Some customers may still experience delays as e-mail queues are processed. RIM is continuing to investigate the cause of the issue and apologizes for any inconvenience."

The outage did not affect phone service, web browsing, or text messaging.

Famously, RIM endured a 12-hour email outage in April 2007 and another lengthy outage hit the Canadian outfit in February of last year. ®

The essential guide to IT transformation

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
Time Warner Cable customers SQUEAL as US network goes offline
A rude awakening: North Americans greeted with outage drama
Shoot-em-up: Sony Online Entertainment hit by 'large scale DDoS attack'
Games disrupted as firm struggles to control network
BT customers face broadband and landline price hikes
Poor punters won't be affected, telecoms giant claims
Netflix swallows yet another bitter pill, inks peering deal with TWC
Net neutrality crusader once again pays up for priority access
prev story

Whitepapers

Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up distributed data
Eliminating the redundant use of bandwidth and storage capacity and application consolidation in the modern data center.
The essential guide to IT transformation
ServiceNow discusses three IT transformations that can help CIOs automate IT services to transform IT and the enterprise
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.