Feeds

BlackBerry outage blankets North America

(Another) RIM glitch silences citizen email

Best practices for enterprise data

Consumer BlackBerry users across North America endured extended delays in email service earlier today due to some sort of technical glitch in the messaging network run by BlackBerry maker Research in Motion.

According to Bloomberg, the outage hit all consumer BlackBerry users in the US, regardless of carrier, and consumer outages were confirmed by Canadian carrier Rogers Wireless as well. Corporate users were not affected.

A spokeswoman for US carrier Sprint tells CIO Today that the outage was caused by some "routine" RIM maintenance work that occurred at around 2:00 a.m. US Central time on Thursday.

By late morning, users were slowly regaining access. "RIM has isolated and resolved the issue that was impacting some BlackBerry customers earlier this morning," reads a RIM statement. "Some customers may still experience delays as e-mail queues are processed. RIM is continuing to investigate the cause of the issue and apologizes for any inconvenience."

The outage did not affect phone service, web browsing, or text messaging.

Famously, RIM endured a 12-hour email outage in April 2007 and another lengthy outage hit the Canadian outfit in February of last year. ®

Recommendations for simplifying OS migration

More from The Register

next story
Trying to sell your house? It'd better have KILLER mobile coverage
More NB than transport links to next-gen buyers - study
iWallet: No BONKING PLEASE, we're Apple
BLE-ding iPhones, not NFC bonkers, will drive trend - marketeers
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Scotland's BIG question: Will independence cost me my broadband?
They can take our lives, but they'll never take our SPECTRUM
NBN Co adds apartments to FTTP rollout
Commercial trial locations to go live in September
Samsung Z Tizen OS mobe is post-phoned – this time for good?
Russian launch for Sammy's non-droid knocked back
Speak your brains on SIGNAL-FREE mobile comms
Readers chat to the pair who flog the tech
prev story

Whitepapers

7 Elements of Radically Simple OS Migration
Avoid the typical headaches of OS migration during your next project by learning about 7 elements of radically simple OS migration.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
A new approach to endpoint data protection
What is the best way to ensure comprehensive visibility, management, and control of information on both company-owned and employee-owned devices?