Feeds

BlackBerry outage blankets North America

(Another) RIM glitch silences citizen email

Top three mobile application threats

Consumer BlackBerry users across North America endured extended delays in email service earlier today due to some sort of technical glitch in the messaging network run by BlackBerry maker Research in Motion.

According to Bloomberg, the outage hit all consumer BlackBerry users in the US, regardless of carrier, and consumer outages were confirmed by Canadian carrier Rogers Wireless as well. Corporate users were not affected.

A spokeswoman for US carrier Sprint tells CIO Today that the outage was caused by some "routine" RIM maintenance work that occurred at around 2:00 a.m. US Central time on Thursday.

By late morning, users were slowly regaining access. "RIM has isolated and resolved the issue that was impacting some BlackBerry customers earlier this morning," reads a RIM statement. "Some customers may still experience delays as e-mail queues are processed. RIM is continuing to investigate the cause of the issue and apologizes for any inconvenience."

The outage did not affect phone service, web browsing, or text messaging.

Famously, RIM endured a 12-hour email outage in April 2007 and another lengthy outage hit the Canadian outfit in February of last year. ®

Combat fraud and increase customer satisfaction

More from The Register

next story
Virgin Media so, so SORRY for turning spam fire-hose on its punters
Hundreds of emails flood inboxes thanks to gaffe
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
AT&T threatens to pull out of FCC wireless auctions over purchase limits
Company wants ability to buy more spectrum space in auction
Turnbull leaves Australia's broadband blackspots in the dark
New Statement of Expectations to NBN Co offers get-out clauses for blackspot builds
Facebook claims 100 MEEELLION active users in India
Who needs China when you've got the next billion in your sights?
Facebook splats in-app chat, whacks brats into crack yakety-yak app
Jibber-jabbering addicts turfed out just as Zuck warned
Google looks to LTE and Wi-Fi to help it lube YouTube tubes
Bandwidth hogger needs tube embiggenment if it's to succeed
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.