Feeds

BlackBerry outage blankets North America

(Another) RIM glitch silences citizen email

Providing a secure and efficient Helpdesk

Consumer BlackBerry users across North America endured extended delays in email service earlier today due to some sort of technical glitch in the messaging network run by BlackBerry maker Research in Motion.

According to Bloomberg, the outage hit all consumer BlackBerry users in the US, regardless of carrier, and consumer outages were confirmed by Canadian carrier Rogers Wireless as well. Corporate users were not affected.

A spokeswoman for US carrier Sprint tells CIO Today that the outage was caused by some "routine" RIM maintenance work that occurred at around 2:00 a.m. US Central time on Thursday.

By late morning, users were slowly regaining access. "RIM has isolated and resolved the issue that was impacting some BlackBerry customers earlier this morning," reads a RIM statement. "Some customers may still experience delays as e-mail queues are processed. RIM is continuing to investigate the cause of the issue and apologizes for any inconvenience."

The outage did not affect phone service, web browsing, or text messaging.

Famously, RIM endured a 12-hour email outage in April 2007 and another lengthy outage hit the Canadian outfit in February of last year. ®

Choosing a cloud hosting partner with confidence

More from The Register

next story
Same old iPad? NO. The new 'soft SIMs' are BIG NEWS
AppleSIM 'ware to allow quick switch of carriers
Brits: Google, can you scrape 60k pages from web, pleeease
Hey, c'mon Choc Factory, it's our 'right to be forgotten'
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
FCC, Google cast eye over millimetre wireless
The smaller the wave, the bigger 5G's chances of success
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
Mobile coverage on trains really is pants
You thought it was just *insert your provider here*, but now we have numbers
Don't mess with Texas ('cos it's getting Google Fiber and you're not)
A bit late, but company says 1Gbps Austin network almost ready to compete with AT&T
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.