Parcelforce fails to deliver for Windows 7 lovers
Not up to requirements, apparently
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The Royal Mail's Parcelforce website is upsetting some Windows 7 fans, because the service doesn't support Microsoft's latest operating system.
One customer told us that the site refuses to let him proceed with a payment on Parcelforce.com because Windows 7 "failed to meet the necessary requirements for completing a transaction".
I'm Parcelforce, and excluding Windows 7 support was my idea
"This is a massive disappointment to the huge number of people who might want to use Parcelforce's website (and let's face it... I'm not grumbling about some unheard of operating system... this is W7 being refuted by a nation's Post Office!)" said Reg reader Frank.
The Register has noted similar incompatibility issues in the past that customers have grumbled about.
In February, we reported on how Blighty's national parcel service had no online facility for Linux lovers because its website only supports Microsoft's Windows 2000 and XP operating systems.
But despite that, Royal Mail still hasn't got its act together. Its Parcelforce website shuns not just Linux users, but also Windows Vista and Windows 7 peeps too.
We asked Royal Mail to tell us when Parcelforce.com planned to include support for Vista, Windows 7 and Linux platforms. The state-owned company hadn't got back to us at time of writing.
Earlier this year, Royal Mail advised would-be customers who were running Linux-based computers to pick up the phone and place an order via that method instead.
Presumably the parcel carrier will be dishing out the same advice to the "I'm a PC" brigade. ®
COMMENTS
@jeremy3
"I dont work for PF but even if i did, it is a Microsoft release schedule, not a PF one and based on past performance it would be fairly prudent to assume that it would be a year or so late."
What the hell has the release schedule for Windows 7 got to do with the price of fish? There is absolutely no reason why the user's choice of OS should be an issue for ParcelForce.
"Also if you cant fix your user agent string, then you deserve to MS's monkey, lapping up their new toss."
Why the hell should any user have to muck about with their user-agent string just to use a bloody parcel delivery service? Get a sense of perspective you idiot.
Designed by clueless idiots
Sadly it seems they're hiring the same caliber of people as web developers as they do for delivery drivers.
Complete idiots.
maybe...
...the os check is a relic of an old payment system that used activex or something...??
Personally, I find any system that closes users off needlessly like this an abomination on the web, and people should just avoid parcel force and give the useless website as the reason.
Abbey's online account website usually moans about how your browser "might not be supported"... but at least it lets you have a try at loading it, and normally, it works fine...
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