Feeds

Bing dies (briefly) after Microsoft hits wrong button

Test config kills search site

Top three mobile application threats

Bing was hit by a widespread outage Thursday evening after Microsoft accidentally updated the live site with changes intended for a test environment.

While the search site was offline for only a half hour, it embarrassingly was ankled the same day Microsoft was parading about new Bing features and updates to woo market share away from Google and Yahoo!.

During the outage, which extended between 6:30 and 7:00 PM PST (2:30-3:00 AM Friday, GMT), those visiting the website received an error message or incomplete search results, Microsoft said.

"The cause of the outage was a configuration change during some internal testing that had unfortunate and unintended consequences," wrote Satya Nadella, senior veep of Microsoft's Online Services Division on the Bing Blog.

A Microsoft spokeswoman elaborated to El Reg via email that the configuration change had been mistakenly propagated from staging to production.

"It was supposed to stay in the test environment - it was a mistake," she wrote.

Back at the Bing blog, Nadella said that as soon the issue was discovered, Microsoft rolled back the website to its previous build. "We strive to maintain a high standard of operational excellence at Bing. We are running a post mortem to find out how our software processes need to be improved to prevent anything like this from happening again," she said.

Bing is the third most popular search engine in the US. It handled 9.9 per cent of the country's search queries this October, according to traffic counter, comScore. Yahoo!, meanwhile, handled 18 per cent and Google a whopping 65.4 per cent. ®

Build a business case: developing custom apps

More from The Register

next story
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
Amazon Reveals One Weird Trick: A Loss On Almost $20bn In Sales
Investors really hate it: Share price plunge as growth SLOWS in key AWS division
Bose says today is F*** With Dre Day: Beats sued in patent battle
Music gear giant seeks some of that sweet, sweet Apple pie
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
Too many IT conferences to cover? MICROSOFT to the RESCUE!
Yet more word of cuts emerges from Redmond
Chips are down at Broadcom: Thousands of workers laid off
Cellphone baseband device biz shuttered
Twitch rich as Google flicks $1bn hitch switch, claims snitch
Gameplay streaming biz and search king refuse to deny fresh gobble rumors
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.