Feeds

Generators and UPS fail in London datacentre outage

Tatasup

Boost IT visibility and business value

Tata's datacentre in the east end of London went titsup for two-hours on Thursday evening, following a power cut.

Backup power systems also failed, downing servers belonging to hosting providers throughout three floors of the Stratford facility at about 5.20pm.

Firms including C4L, ServerCity and Coreix were hit by the outage.

C4L's report to its customers said: "We found it very difficult to get a hold of our supplier as it appears they base their entire operations out of this data centre, phones where down and emails simply bounced back."

An engineer who visited the datacentre found that the batteries in its uninterruptible power supply were flat, and three generators had failed to start.

"We are understandably annoyed at this incident happening in the first place," C4L wrote, offering discounts to affected customers.

Grid power was eventually restored and servers came back online at about 7.30pm.

A spokeswoman said Tata was still looking into what caused the outage and the subsequent failure of backup power.

Stratford is the site of the massive Olympics development, so it's possible the power cut was caused by errant builders. We'll update this story if we find out more. ®

The essential guide to IT transformation

More from The Register

next story
The Return of BSOD: Does ANYONE trust Microsoft patches?
Sysadmins, you're either fighting fires or seen as incompetents now
Microsoft: Azure isn't ready for biz-critical apps … yet
Microsoft will move its own IT to the cloud to avoid $200m server bill
US regulators OK sale of IBM's x86 server biz to Lenovo
Now all that remains is for gov't offices to ban the boxes
Flash could be CHEAPER than SAS DISK? Come off it, NetApp
Stats analysis reckons we'll hit that point in just three years
Oracle reveals 32-core, 10 BEEELLION-transistor SPARC M7
New chip scales to 1024 cores, 8192 threads 64 TB RAM, at speeds over 3.6GHz
Object storage bods Exablox: RAID is dead, baby. RAID is dead
Bring your own disks to its object appliances
Nimble's latest mutants GORGE themselves on unlucky forerunners
Crossing Sandy Bridges without stopping for breath
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.