Feeds

Pitchfork-wielding mobs encircle smart meters

'Fraud meter' fear

  • alert
  • submit to reddit

Choosing a cloud hosting partner with confidence

Hold on

PG&E, and the providers of the smart meter gear take strong exception to those claims.

"The manufacturers test and certify the meters before they leave the factory," said PG&E spokesman Paul Moreno. "We also do some testing of meters upon arrival, and when meters are deployed in the field, before we convert the billing, we also check usage reads to ensure they're consistent with a customer's historic usage."

Once the complaints started rolling in, PG&E began paying visits to angry customers to test their meters. So far, it has tested more than 1,100 of them and none has been found faulty, he said.

Moreno said customers' bills are rising not as a result of the new meters, but because of recent rate increases and a hotter-than-normal summer, which has driven up air-conditioning costs.

Landis+Gyr and Silver Spring Networks, two of the companies providing technology for the smart meters, also insist their gear has been rigorously tested. Among other criteria, the equipment must pass accuracy and performance muster spelled out in in ANSI C12.20, they say.

"The system itself is working exactly as intended," said Eric Dresselhuys, an executive vice president for Silver Spring. "The accuracy of the meters and the accuracy of the system in total is excellent."

Erfan Ibrahim, a technical executive at the Electric Power Research Institute, also argues that the meters are accurate.

"If the accuracy was in question, all the meters would be showing errors because it would be a structural issue," he said. To date, the complaints amount to a tiny fraction of the people using them.

The controversy has grown so heated that the California Public Utilities Commission recently agreed to hire an independent consultant to test the meters. PG&E's Moreno said the utility supports the move. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
GRAV WAVE DRAMA: 'Big Bang echo' may have been grit on the scanner – boffins
Exit Planet Dust on faster-than-light expansion of universe
Mine Bitcoins with PENCIL and PAPER
Forget Sudoku, crunch SHA-256 algos
SpaceX Dragon cargo truck flies 3D printer to ISS: Clawdown in 3, 2...
Craft berths at space station with supplies, experiments, toys
'This BITE MARK is a SMOKING GUN': Boffins probe ancient assault
Tooth embedded in thigh bone may tell who pulled the trigger
DOLPHINS SMELL MAGNETS – did we hear that right, boffins?
Xavier's School for Gifted Magnetotaceans
Big dinosaur wowed females with its ENORMOUS HOOTER
That's right, Doris, I've got biggest snout in the prehistoric world
Japanese volcano eruption reportedly leaves 31 people presumed dead
Hopes fade of finding survivors on Mount Ontake
That glass of water you just drank? It was OLDER than the SUN
One MEELLION years older. Some of it anyway
Canberra drone team dances a samba in Outback Challenge
CSIRO's 'missing bushwalker' found and watered
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.