Feeds

Reg readers lay out their selection criteria for app packages

It's not just about business functionality

  • alert
  • submit to reddit

Internet Security Threat Report 2014

Of course beyond the software itself, there is also quite a bit to consider in terms of how well it is delivered and supported in general by the supplier. Top of the list here, according to readers, is good technical documentation, an integration friendly support model that is not based on finger pointing when troubleshooting across dependencies, and an open culture and philosophy with regard to bugs, fixes and so on (Figure 3).

Figure 3

The message here is that IT professionals like to work with suppliers that trust them with information and respect their need for openness and self sufficiency, but are there to provide support in the right spirit when it is needed. Maybe this is a bit like asking for the perfect husband or wife, but there’s nothing wrong with having aspirations.

What all of the above confirms is that there really is a lot to consider from a technology perspective when selecting packaged applications. The chances are that you probably knew this already, but it can nevertheless be useful to see where everyone else is putting the emphasis on specific points.

That’s assuming, of course, that someone has the courtesy and sense to ask you (Figure 4).

Figure 4

To be fair, this picture isn’t too bad, but if you are one of those left out in the cold during the decision making cycle, perhaps highlighting what other organisations take seriously will help to make the case for more IT involvement in the future. ®

Choosing a cloud hosting partner with confidence

More from The Register

next story
WHY did Sunday Mirror stoop to slurping selfies for smut sting?
Tabloid splashes, MP resigns - but there's a BIG copyright issue here
Spies, avert eyes! Tim Berners-Lee demands a UK digital bill of rights
Lobbies tetchy MPs 'to end indiscriminate online surveillance'
How the FLAC do I tell MP3s from lossless audio?
Can you hear the difference? Can anyone?
Google hits back at 'Dear Rupert' over search dominance claims
Choc Factory sniffs: 'We're not pirate-lovers - also, you publish The Sun'
Inequality increasing? BOLLOCKS! You heard me: 'Screw the 1%'
There's morality and then there's economics ...
While you queued for an iPhone 6, Apple's Cook sold shares worth $35m
Right before the stock took a 3.8% dive amid bent and broken mobe drama
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.