Feeds

Reg readers lay out their selection criteria for app packages

It's not just about business functionality

  • alert
  • submit to reddit

High performance access to file storage

Of course beyond the software itself, there is also quite a bit to consider in terms of how well it is delivered and supported in general by the supplier. Top of the list here, according to readers, is good technical documentation, an integration friendly support model that is not based on finger pointing when troubleshooting across dependencies, and an open culture and philosophy with regard to bugs, fixes and so on (Figure 3).

Figure 3

The message here is that IT professionals like to work with suppliers that trust them with information and respect their need for openness and self sufficiency, but are there to provide support in the right spirit when it is needed. Maybe this is a bit like asking for the perfect husband or wife, but there’s nothing wrong with having aspirations.

What all of the above confirms is that there really is a lot to consider from a technology perspective when selecting packaged applications. The chances are that you probably knew this already, but it can nevertheless be useful to see where everyone else is putting the emphasis on specific points.

That’s assuming, of course, that someone has the courtesy and sense to ask you (Figure 4).

Figure 4

To be fair, this picture isn’t too bad, but if you are one of those left out in the cold during the decision making cycle, perhaps highlighting what other organisations take seriously will help to make the case for more IT involvement in the future. ®

High performance access to file storage

More from The Register

next story
Audio fans, prepare yourself for the Second Coming ... of Blu-ray
High Fidelity Pure Audio – is this what your ears have been waiting for?
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
MtGox chief Karpelès refuses to come to US for g-men's grilling
Bitcoin baron says he needs another lawyer for FinCEN chat
Did a date calculation bug just cost hard-up Co-op Bank £110m?
And just when Brit banking org needs £400m to stay afloat
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
Apple DOMINATES the Valley, rakes in more profit than Google, HP, Intel, Cisco COMBINED
Cook & Co. also pay more taxes than those four worthies PLUS eBay and Oracle
It may be ILLEGAL to run Heartbleed health checks – IT lawyer
Do the right thing, earn up to 10 years in clink
France bans managers from contacting workers outside business hours
«Email? Mais non ... il est plus tard que six heures du soir!»
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
HP ArcSight ESM solution helps Finansbank
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.