Feeds

Fanbois Apple buyers howl over crocked iMacs

A crack in the cult

Boost IT visibility and business value

Apple customers are howling over a pair of recurring flaws in the company's new iMac desktops.

Some buyers say machines are arriving on doorsteps with a conspicuous crack in the lower left-hand corner of Apple's built-in display, while others howl that their freshly-shipped systems won't even turn on.

Each flaw has spawned multiple complaints at Apple's support forums - here and here. Apparently, both issues involve Intel Core i7-based iMacs equipped with 27-inch displays.

"Hey Apple. Just want to says thanks," one sarcasm-soaked buyer writes. "I've spent endless dollars on your products over the years. I order a iMac i7 and wait like everybody else for 'ships:november.' I was scared I might have screen flickering like others but thanks to you, upon unboxing, I actually see nothing because this $2k paperweight doesn't even turn on.

"Thanks for the great product. It's the last one I'll ever buy from you. Customer lost."

His experience is echoed by several others - though some indicate the display is at fault, not the machine itself. "Similar thing happened to me. The imac would chime, and appeared to boot, but the screen was completely dead," says one user.

Meanwhile, on a separate thread, multiple buyers complain of that crack in the iMac display. "Just picked up my iMac 27" from FedEx two hours ago. Outer box, inner box and all packing were in excellent shape. When I finally unwrapped everything I discovered the lower left hand corner of the glass was cracked in three places," one poster says.

One Reg reader tells us he too encountered the infamous left-hand crack, and when he took his machine to the local Apple Store for satisfaction, he wasn't the only one. "The guy behind me was bringing his in for the exact same thing. I live in a small market too," he says.

According to some users, Apple can't provide replacement systems for at least two weeks. Which is no surprise. On a third thread - now 187 pages long - many buyers are still howling over delays with their first machine. ®

The essential guide to IT transformation

More from The Register

next story
Top Gun display for your CAR: Heads-up fighter pilot tech
Sadly Navdy kit doesn't include Sidewinder missile to blast traffic
FEAST YOUR EYES: Samsung's Galaxy Alpha has an 'entirely new appearance'
Wow, it looks like nothing else on the market, for sure
YES YES YES! Apple patents mousy, pressure-sensing iVibrator
Fanbois prepare to experience the great Cupertin-O
TV transport tech, part 1: From server to sofa at the touch of a button
You won't believe how much goes into today's telly tech
NVIDIA claims first 64-bit ARMv8 SoC for Androids
Mile-High 'Denver' Tegra K1 successor said to rival PC performance
XBOX One will learn to play media from USB and DLNA sources
Hang on? Aren't those file formats you hardly ever see outside torrents?
Giving your old Tesco Hudl to Auntie June? READ THIS FIRST
You can never wipe supermarket slab clean enough
Intel admits: Broadwell Core M chip looking a bit thin, no fans found at all
Chipzilla's 'cool' 14nm part to hit market this year
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.