Feeds

Symantec Japan website bamboozled by hacker

Plaintext passwords revealed

Protecting users from Firesheep and other Sidejacking attacks with SSL

A Symantec-run website was vulnerable to Blind SQL Injection problems that reportedly exposes a wealth of potentially sensitive information.

Romanian hacker Unu used off-the-shelf tools (Pangolin and sqlmap) to steal a glimpse at the database behind Symantec's Japanese website. A peek at the Symantec store revealed by the hack appears to show clear-text passwords associated with customer records. Product keys held on a Symantec server in Japan were also exposed by the hack.

Unu has previously exposed similar problems involving the websites of the UK's parliament and Kaspersky, among many others. The grey-hat hacker has published screenshots to back up his latest claims which, if verified, run deeper than shortcomings on the websites of Kaspersky, F-secure and other security firms previously reported by Unu.

Symantec said it was investigating the reported breach, which Unu claims gave him full disk and database access. The security giant said the vulnerability only affected a website used by consumer customers in the Far East. Symantec admitted there was a problem without commenting on how serious the snafu might be, pending the result of an investigation. The offending site - pcd.symantec.com - has been taken offline pending the addition of extra security defences.

A SQL injection vulnerability has been identified at pcd.symantec.com. The Web site facilitates customer support for users of Symantec's Norton-branded products in Japan and South Korea only. This incident does not affect Symantec customers anywhere else in the world.

This incident impacts customer support in Japan and South Korea but does not affect the safety and usage of Symantec's Norton-branded consumer products.

Symantec is currently in the process of updating the Web site with appropriate security measures and will bring it back online as soon as possible. Symantec is still investigating the incident and has no further details to share at this time.

SQL injection flaws lie at the heart of all the security problems reported by Unu. The class of vulnerability in general makes it possible to trick back-end databases into handing over potentially sensitive data in response to commands appended onto the end of URLs entered into a browser.

Attacks based on Blind SQL Injection can be labour intensive, reports Gunter Ollmann, VP of research at Damballa, whose blog entry explained that attacks hunting for these types of web security vulnerability are beginning to be automated by botnets. "[This] means that exploitation of these vulnerabilities and enumeration of the the database data can be conducted in a few minutes - way before a security team can actively respond to the attack and close down the breach and loss of confidential data," he explains. ®

The next step in data security

More from The Register

next story
Israeli spies rebel over mass-snooping on innocent Palestinians
'Disciplinary treatment will be sharp and clear' vow spy-chiefs
Infosec geniuses hack a Canon PRINTER and install DOOM
Internet of Stuff securo-cockups strike yet again
THREE QUARTERS of Android mobes open to web page spy bug
Metasploit module gobbles KitKat SOP slop
'Speargun' program is fantasy, says cable operator
We just might notice if you cut our cables
Apple Pay is a tidy payday for Apple with 0.15% cut, sources say
Cupertino slurps 15 cents from every $100 purchase
YouTube, Amazon and Yahoo! caught in malvertising mess
Cisco says 'Kyle and Stan' attack is spreading through compromised ad networks
Hackers pop Brazil newspaper to root home routers
Step One: try default passwords. Step Two: Repeat Step One until success
Greater dev access to iOS 8 will put us AT RISK from HACKERS
Knocking holes in Apple's walled garden could backfire, says securo-chap
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.