Feeds

eBay blames success for failure

Saturday search fail

High performance access to file storage

eBay suffered an embarrassing failure on Saturday as no one was able to search on the site - not a good thing at the start of Christmas shopping season.

The outage is made worse for the online tat bazaar because it is moving away from mom'n'pop traders to more professional sellers who expect better service, in exchange for their fees. Buyers posting on auction forums were still complaining of problems as late as Sunday afternoon, despite eBay's claims that all was fixed on Saturday night.

eBay said:

eBay restored search functionality to eBay.com overnight Saturday after a technical issue resulted in searches returning either limited or no results throughout the day. The unanticipated technical issue resulted from a surge in live listings as sellers ramp up for the holiday season.

eBay currently has more than 200 million live listings, 33 percent more than at this time a year ago. The company said the technical issue, once identified, was easily fixed and was implemented across the site’s servers throughout Saturday afternoon and evening.”

This posting on eBay's US support forum suggest the firm is at least considering compensation for people whose auctions were kiboshed by the outage. ®

High performance access to file storage

More from The Register

next story
This time it's 'Personal': new Office 365 sub covers just two devices
Redmond also brings Office into Google's back yard
Oh no, Joe: WinPhone users already griping over 8.1 mega-update
Hang on. Which bit of Developer Preview don't you understand?
Microsoft lobs pre-release Windows Phone 8.1 at devs who dare
App makers can load it before anyone else, but if they do they're stuck with it
Half of Twitter's 'active users' are SILENT STALKERS
Nearly 50% have NEVER tweeted a word
Internet-of-stuff startup dumps NoSQL for ... SQL?
NoSQL taste great at first but lacks proper nutrients, says startup cloud whiz
IRS boss on XP migration: 'Classic fix the airplane while you're flying it attempt'
Plus: Condoleezza Rice at Dropbox 'maybe she can find ... weapons of mass destruction'
Ditch the sync, paddle in the Streem: Upstart offers syncless sharing
Upload, delete and carry on sharing afterwards?
New Facebook phone app allows you to stalk your mates
Nearby Friends feature goes live in a few weeks
Microsoft TIER SMEAR changes app prices whether devs ask or not
Some go up, some go down, Redmond goes silent
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.