Feeds

Universities saving skint students still waiting for loans

Systems still struggling with applications upswing

Secure remote control for conventional and virtual desktops

Three out of four English universities have had to make emergency payments to students who are still waiting for their loans to come through.

Ongoing problems with processing student loans - mainly because of the big increase in applications thanks to the recession - have led to long delays for thousands of students.

A spokeswoman for the Student Loan Company said they apologised to students still waiting for money, and thanked the universities for their help. She said the SLC was still receiving 14,000 applications a week, and was clearing them at the rate of 2,000 a day.

The BBC surveyed 58 universities, of which 49 said they had increased hardship payments this year, and 43 of those said problems with loans was to blame.

The University of Portsmouth has paid £80,000 to students needing help for food, course materials and rent.

Vice Chancellor Professor John Craven said students from poorer backgrounds were bearing the brunt of the problems. He said: "We are angry on behalf of our students, who have been badly hit by this."

Ralph Seymour Jackson, chief executive of the Student Loan Company, apologised to students and promised: "We are working hard to ensure that this does not happen again next year and are working on a number of measures including simplifying the application process, increasing our call handling capacity and offering clearer advice and guidance to students on questions such as application deadlines.”

Figures released in early November showed 25,000 students had been paid between 18 and 25 of October. In total, 18,000 more applications have been processed than at the same time last year.

The government has announced an inquiry into the causes of the problems. ®

Remote control for virtualized desktops

More from The Register

next story
Bladerunner sequel might actually be good. Harrison Ford is in it
Go ahead, you're all clear, kid... Sorry, wrong film
Euro Parliament VOTES to BREAK UP GOOGLE. Er, OK then
It CANNA do it, captain.They DON'T have the POWER!
Musicians sue UK.gov over 'zero pay' copyright fix
Everyone else in Europe compensates us - why can't you?
I'll be back (and forward): Hollywood's time travel tribulations
Quick, call the Time Cops to sort out this paradox!
Megaupload overlord Kim Dotcom: The US HAS RADICALISED ME!
Now my lawyers have bailed 'cos I'm 'OFFICIALLY' BROKE
Forget Hillary, HP's ex CARLY FIORINA 'wants to be next US Prez'
Former CEO has political ambitions again, according to Washington DC sources
prev story

Whitepapers

10 ways wire data helps conquer IT complexity
IT teams can automatically detect problems across the IT environment, spot data theft, select unique pieces of transaction payloads to send to a data source, and more.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
How to determine if cloud backup is right for your servers
Two key factors, technical feasibility and TCO economics, that backup and IT operations managers should consider when assessing cloud backup.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.