Feeds

UK2 email migration still not finished

Seventeen days and counting

Boost IT visibility and business value

Hosting company UK2 has still not finished migrating customer emails across to a new system.

Just to recap: on 6 November, one week after the original problems, UK2's managing director Martin Baker promised us all mails would be restored by Sunday night. On Monday, the mails still hadn't moved.

On Tuesday 10 November, network congestion was slowing the process.

On Thursday morning, Baker told us everything would be back to normal within 24 hours.

So it is difficult to explain this email received by a Reg reader, which said:

Unfortunately, we still do not have an ETA as to when the transfer of emails will be finished. Any updates on this issue will be posted at the status blog at status.uk2.net. We thank you for your patience.

The reader is beginning to doubt UK2's frequent promises that all his mail is safely stored away. He also criticised the firm for not updating its status page.

We've asked UK2 for a response - it told us it was investigating. ®

Boost IT visibility and business value

More from The Register

next story
Scotland's BIG question: Will independence cost me my broadband?
They can take our lives, but they'll never take our SPECTRUM
Trying to sell your house? It'd better have KILLER mobile coverage
More NB than transport links to next-gen buyers - study
iWallet: No BONKING PLEASE, we're Apple
BLE-ding iPhones, not NFC bonkers, will drive trend - marketeers
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Speak your brains on SIGNAL-FREE mobile comms firm here
Is goTenna tech a goer? Time to grill CEO, CTO
NBN Co adds apartments to FTTP rollout
Commercial trial locations to go live in September
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.