Feeds

Reg readers on: Stuff you run vs stuff you run it on

Poll results

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

Workshop Thanks to everyone who took part in our latest mini-poll, which teased out some insights on how you balance the requirements of the teams that build and operate the resources and capabilities running in the server room.

On the face of it, the overall relationship between software developers / procurement and those tasked with running applications appears quite healthy (figure 1). In fact, 60 per cent of you fell into the three camps that we could argue are the most desirable in terms of striking a balance between requirements and capabilities – and only 25 per cent felt that application workloads were built with scant regard for operations. So far so good.

Figure 1

Let's focus on what drives the requirements on how applications are managed? Our Reg reader poll proved to be a pretty broad sample. The SLA merchants roughly balance with the ‘ad hoc basis’ players; and IT practitioners ‘flying by the seat of their pants’ matched those who managed their applications on an individual basis.

Figure 2

How do the approaches fare when it comes to taking a call on their effectiveness? Interestingly there are few marked differences between the SLA (service level agreement), ‘manage everything’ and on ‘each app’s merit’ approaches. We can see that formal SLAs do not guarantee the most effective management of software applications – but perhaps this doesn’t matter, apart from that with an SLA you know when something went wrong.

Clearly, there is little between adopting a more ad-hoc approach and flying completely blind. The former group may be fooling themselves, but it’s amusing to see that ‘flying blind’ attracted more ‘5’ scores than ‘informally trying to maintain pace with the businesses needs’ did. We know who you are.

Figure 3

When we dig down into the data (not shown) and cross match the approaches with specific problems encountered, we do see the expected differences - that the SLA guys lead the way, but not always by much margin, and the pant-seat flyers generally lag in all categories. But beyond that it’s a mixed-up bag, and we couldn’t really pull out any trends strong enough to report back on.

Overall, we picked up acknowledgement of the opportunity improvement in quite a few areas - User skills and training came out on top. Does lack of training lead to actual application management issues beyond stressing the help desk with password reset requests? We’d love to know more about that.

Figure 4

Ultimately, from what we can glean from such a short poll, the balance between requirements and resources seems to be in good shape for most of you. Sure, we know from recent projects that often there are serious implications of the practice of ‘develop and hope’ when it comes to operational resilience, but given the horror stories we’ve heard from you in other areas, this all looks relatively sensible. Which is a bit of a result.

Choosing a cloud hosting partner with confidence

More from The Register

next story
Ford's B-Max: Fiesta-based runaround that goes THUNK
... when you close the slidey doors, that is ...
All aboard the Poo Bus! Ding ding, route Number Two departing
Only another three days of pooing and I can have a ride!
Official: European members prefer to fondle Apple iPads
Only 7 of 50 parliamentarians plump for Samsung Galaxy S
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
Space Commanders rebel as Elite:Dangerous kills offline mode
Frontier cops an epic kicking in its own forums ahead of December revival
prev story

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
10 threats to successful enterprise endpoint backup
10 threats to a successful backup including issues with BYOD, slow backups and ineffective security.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Getting ahead of the compliance curve
Learn about new services that make it easy to discover and manage certificates across the enterprise and how to get ahead of the compliance curve.