Feeds

UK2.net still sorting email service

Accounts all done, old mails still proving difficult

Internet Security Threat Report 2014

UK2.net has moved all email boxes across to a new system, and should have restored emails and other data within 24 hours.

The firm has been facing a barrage of angry users for almost two weeks after a RAID array failed, cutting off subscribers from their email.

Managing director Martin Baker said: "We're at the tail end of moving the emails across and should be done in no more than 24 hours."

Baker reminded people using email clients that they will need to enter their full user name - such as mail@yourdomain.com or yourmail@uk2.net.

Customers with password problems - either they've forgotten the password because their email client enters it automatically or because they store the password in their emails - are directed to this page.

UK2 customers writing to us have complained at the slow progress but are more irritated by the lack of communication from the web host - although to be fair it's tough to talk to your customers when you've borked their email accounts. ®

Providing a secure and efficient Helpdesk

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.