Feeds

UK2.net still sorting email service

Accounts all done, old mails still proving difficult

Top three mobile application threats

UK2.net has moved all email boxes across to a new system, and should have restored emails and other data within 24 hours.

The firm has been facing a barrage of angry users for almost two weeks after a RAID array failed, cutting off subscribers from their email.

Managing director Martin Baker said: "We're at the tail end of moving the emails across and should be done in no more than 24 hours."

Baker reminded people using email clients that they will need to enter their full user name - such as mail@yourdomain.com or yourmail@uk2.net.

Customers with password problems - either they've forgotten the password because their email client enters it automatically or because they store the password in their emails - are directed to this page.

UK2 customers writing to us have complained at the slow progress but are more irritated by the lack of communication from the web host - although to be fair it's tough to talk to your customers when you've borked their email accounts. ®

Combat fraud and increase customer satisfaction

More from The Register

next story
Virgin Media so, so SORRY for turning spam fire-hose on its punters
Hundreds of emails flood inboxes thanks to gaffe
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
AT&T threatens to pull out of FCC wireless auctions over purchase limits
Company wants ability to buy more spectrum space in auction
Turnbull leaves Australia's broadband blackspots in the dark
New Statement of Expectations to NBN Co offers get-out clauses for blackspot builds
Facebook claims 100 MEEELLION active users in India
Who needs China when you've got the next billion in your sights?
Facebook splats in-app chat, whacks brats into crack yakety-yak app
Jibber-jabbering addicts turfed out just as Zuck warned
Google looks to LTE and Wi-Fi to help it lube YouTube tubes
Bandwidth hogger needs tube embiggenment if it's to succeed
prev story

Whitepapers

Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.