Feeds

Vonage drops off the net

From VoIP to NoIP

High performance access to file storage

VoIP service Vonage has reportedly dropped off the net, with UK customers complaining that their voice service has disappeared since lunchtime today.

Vonage customers have been complaining that the service disappeared around lunchtime today, and that once they manage to get through to technical support they are told that there's no schedule for a fix and that the whole network is titsup.

Vonage usually provides a Voice over IP service, allowing customers to use a normal fixed-line handset over their broadband network to get cheaper calls, but has been fighting for financial stability following various patent disputes and legislative requirements such as 999 services. Vonage has just agreed to pay its CEO's commuting costs, however - just over half a million dollars, estimates the Atlanta Business Chronicle - so things can't be that bad.

VoIP services like Vonage didn't change the world as once predicted, but they did force competing companies to cut their prices and we all got cheaper calls as a result. Most telephony users prefer reliability to price, and with Vonage's price advantage being marginalised, the company can't afford problems with reliability.

We tried to contact Vonage about the problems but the company hasn't responded to our enquiries. ®

High performance access to file storage

More from The Register

next story
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
Broadband Secretary of SHEEP sensationally quits Cabinet
Maria Miller finally resigns over expenses row
Skype pimps pro-level broadcast service
Playing Cat and Mouse with the media
Beat it, freetards! Dyn to shut down no-cost dynamic DNS next month
... but don't worry, charter members, you're still in 'for life'
Like Google, Comcast might roll its own mobile voice network
Says anything's possible if regulators approve merger with Time Warner
EE dismisses DATA-BURNING glitch with Orange Mail app
Bug quietly slurps PAYG credit - yet EE denies it exists
Turnbull leaves Australia's broadband blackspots in the dark
New Statement of Expectations to NBN Co offers get-out clauses for blackspot builds
Facebook claims 100 MEEELLION active users in India
Who needs China when you've got the next billion in your sights?
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
HP ArcSight ESM solution helps Finansbank
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.