Feeds

Southwark council sues IBM

Pays public cash to lawyers to get it back from Big Blue

Maximizing your infrastructure through virtualization

A London local authority is taking legal action against IBM over a software solution it claims is not fit for purpose.

The London Borough of Southwark has issued a writ against the company over the performance of a master data management system, developed by another company, for the cleaning up of information on several databases. It was meant to bring the data together onto one system, removing duplication and ensuring its accuracy.

A spokesperson for the council told GC News that the system did not work and has slowed its progress in updating its other systems.

"We are suing IBM over a matter concerning a software solution which we purchased through IBM and was unfortunately found not to be functionally fit for Southwark's purposes," the spokesperson said.

"We did try and work with IBM over an 18 month period to get the problems resolved. However, IBM was unable to find a resolution to the problems that did not involve further significant financial outlay on Southwark's behalf. As the product was bought using public money, we had no option but to try to reclaim the money spent from IBM, as a duty to protect public funds.

"We sincerely hope this matter will be resolved and it should be made clear that this issue does in no way reflect the normally high standard of products provided by IBM."

She added that the amount it paid IBM is confidential.

A spokesperson for IBM commented: "Claims asserted in this case have no merit and we are strongly defending the allegations made in the legal proceedings."

This article was originally published at Kable.

Kable's GC weekly is a free email newsletter covering the latest news and analysis of public sector technology. To register click here.

Top three mobile application threats

More from The Register

next story
Arrr: Freetard-bothering Digital Economy Act tied up, thrown in the hold
Ministry of Fun confirms: Yes, we're busy doing nothing
Help yourself to anyone's photos FOR FREE, suggests UK.gov
Copyright law reforms will keep m'learned friends busy
Apple smacked with privacy sueball over Location Services
Class action launched on behalf of 100 million iPhone owners
US judge: YES, cops or feds so can slurp an ENTIRE Gmail account
Crooks don't have folders labelled 'drug records', opines NY beak
ONE EMAIL costs mining company $300 MEEELION
Environmental activist walks free after hoax sent share price over a cliff
UK government officially adopts Open Document Format
Microsoft insurgency fails, earns snarky remark from UK digital services head
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.