Feeds

Southwark council sues IBM

Pays public cash to lawyers to get it back from Big Blue

The Power of One Infographic

A London local authority is taking legal action against IBM over a software solution it claims is not fit for purpose.

The London Borough of Southwark has issued a writ against the company over the performance of a master data management system, developed by another company, for the cleaning up of information on several databases. It was meant to bring the data together onto one system, removing duplication and ensuring its accuracy.

A spokesperson for the council told GC News that the system did not work and has slowed its progress in updating its other systems.

"We are suing IBM over a matter concerning a software solution which we purchased through IBM and was unfortunately found not to be functionally fit for Southwark's purposes," the spokesperson said.

"We did try and work with IBM over an 18 month period to get the problems resolved. However, IBM was unable to find a resolution to the problems that did not involve further significant financial outlay on Southwark's behalf. As the product was bought using public money, we had no option but to try to reclaim the money spent from IBM, as a duty to protect public funds.

"We sincerely hope this matter will be resolved and it should be made clear that this issue does in no way reflect the normally high standard of products provided by IBM."

She added that the amount it paid IBM is confidential.

A spokesperson for IBM commented: "Claims asserted in this case have no merit and we are strongly defending the allegations made in the legal proceedings."

This article was originally published at Kable.

Kable's GC weekly is a free email newsletter covering the latest news and analysis of public sector technology. To register click here.

HP ProLiant Gen8: Integrated lifecycle automation

More from The Register

next story
Yorkshire cops fail to grasp principle behind BT Fon Wi-Fi network
'Prevent people that are passing by to hook up to your network', pleads plod
UK government officially adopts Open Document Format
Microsoft insurgency fails, earns snarky remark from UK digital services head
Major problems beset UK ISP filth filters: But it's OK, nobody uses them
It's almost as though pr0n was actually rather popular
HP, Microsoft prove it again: Big Business doesn't create jobs
SMEs get lip service - what they need is dinner at the Club
ITC: Seagate and LSI can infringe Realtek patents because Realtek isn't in the US
Land of the (get off scot) free, when it's a foreign owner
MPs wave through Blighty's 'EMERGENCY' surveillance laws
Only 49 politcos voted against DRIP bill
Help yourself to anyone's photos FOR FREE, suggests UK.gov
Copyright law reforms will keep m'learned friends busy
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Reducing security risks from open source software
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.