Feeds

Wintel 7 machines freeze out iPhone

Jobs can't drive P55?

Security for virtualized datacentres

Updated If you're having trouble syncing your iPhone with a PC based on the Intel P55 chipset and running Windows 7, you're not alone.

For the past six weeks, complaints from users running this trifecta of pain have been clogging a thread on Apple's discussion board. The posts report that - in most cases - iTunes 9 for Windows will recognize the iPhone, but when a sync is attempted, users are greeted with a cryptic "error 0xE8000065" - an iPhone-connection failure notification.

Although the reported configurations that are unable to sync iPhones with iTunes for Windows are many and varied, they have one thing in common: Intel's new P55 Express chipset.

And, of course, the iPhone and iTunes for Windows.

Microsoft Windows 7 - particularly Windows 7 x64 - is also a common thread, although one poster reports the same problem with 32-bit Vista.

Users have experienced the identical problem when using a PC's motherboard-based USB port or a powered USB hub, though some have had success using a PCI-based USB card - which, of course, bypasses the P55's on-board USB controller. Others haven't been so lucky: They're been BSODded when attempting to use a PCI USB card.

Some users have had success with fixes including deleting the iPodDevices.xml file from C:\Users username\AppData\Local\Apple Computer\iTunes, by disabling Bonjour, or by digging into the BIOS to turn on C-state capability.

The recalcitrant motherboards reported include P55-based units from Micro-Star International (MSI), Gigabyte, and Asustek. MSI and Gigabyte have not returned our calls asking for clarification - although one poster reports that a Gigabyte rep told him that the company is currently "conducting internal testing on this subject."

An Asus representative told The Reg that the company is trying to track down helpful information, but as of time of writing hadn't responded. Intel and Microsoft have both told The Reg that they are investigating the problem, but Apple, as is its wont, hasn't responded to our inquiries.

Apple is scheduled to ship versions of its new 27-inch iMacs with Intel Core i5 or Core i7 processors during November. Although Apple doesn't reveal their chipset choices, it stands to reason that the new iMacs will be P55-based.

Will Mac OS X make a difference? Stay tuned. ®

Update

On Friday afternoon The Reg received the following note from a Microsoft spokesperson: "Microsoft has not seen this particular question posed in the Microsoft Answers for Windows 7 community forum, nor in any of our call centers. We reviewed the issue raised on the Apple Discussion Board and are currently investigating. If we determine this to be a problem specific to Windows 7, we will post an update on the Microsoft Answers site."

Protecting against web application threats using SSL

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Turnbull: NBN won't turn your town into Silicon Valley
'People have been brainwashed to believe that their world will be changed forever if they get FTTP'
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Protecting users from Firesheep and other Sidejacking attacks with SSL
Discussing the vulnerabilities inherent in Wi-Fi networks, and how using TLS/SSL for your entire site will assure security.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.