What is it about supporting remote workers?
More or less problematic?
Mini Poll Thanks for your feedback on this week's workshop topic , which could loosely be defined as 'remote desktop support' but actually translates more into 'trying to explain how to put out a fire using a periscope, tin can and string'.
As usual we're interested in bottoming out your views, particularly to gauge whether providing IT support to remote workers* is more or less problematic than providing it to on-site workers. (* That's remote as in not in 'central office').
So what do you think? Where are the real challenges and what, in your experience, do you think might help make things easier? Do please grab the obligatory cuppa and fill in this week's short poll and we'll have the results back to you sharpish.