Feeds

Dell refunds PC user for rejecting Windows

Sucks on Linux Mint

The Power of One Infographic

An enterprising PC user has been refunded on his copy of Windows, after he rejected Microsoft's operating system and license

Reg Reader Graeme Cobbett was paid $115 (£70.34) by Dell after he bought a Studio 1555 notebook with Windows Vista already loaded and complete with a free upgrade to Windows 7.

Rather than accept the Windows 7 upgrade, though, Graeme installed Ubuntu-based Linux Mint instead.

Why reject Windows 7, an operating system Microsoft's been pushing ahead of Thursday's launch as making PC users happy again, after the misery of Windows Vista?

Graeme, who outlined his reasons - with his experiences - here, blogged: "Have you ever actually read the Microsoft Windows End User License Agreement? It's pretty scary what you commit yourself to. If you buy Dell, then as soon as you start Windows then you agree to a second set of scary software terms. So reject them."

Anybody can reject the End User Licensing Agreement, it just comes down to the level of confidence you have in your technical skills apparently. Graeme downloaded Linux Mint to a separate PC and burned to a CD using ISO Recorder, then booted the Dell machine from disc the first time he started it.

By not starting Windows, Graeme didn't have to accept the terms of Microsoft's EULA. That, in turn meant, he was entitled to a full refund on the price of Microsoft's operating system from his computer supplier - Dell.

This is the clause in Microsoft's EULA Graeme took advantage of:

"By using the software, you accept these terms. If you do not accept them, do not use the software. Instead, return it to the retailer for a refund or credit. If you cannot obtain a refund there, contact Microsoft or the Microsoft affiliate serving your country for information about Microsoft's refund policies."

Turned out the installation and license part was relatively easy for Graeme and the refund was a little harder to get. It took Graeme two months and 14 email exchanges in total with Dell, plus one missed pick up by the computer manufacturer, before Graeme got his money. ®

Seven Steps to Software Security

More from The Register

next story
Whoah! How many Google Play apps want to read your texts?
Google's app permissions far too lax – security firm survey
Chrome browser has been DRAINING PC batteries for YEARS
Google is only now fixing ancient, energy-sapping bug
Do YOU work at Microsoft? Um. Are you SURE about that?
Nokia and marketing types first to get the bullet, says report
Microsoft takes on Chromebook with low-cost Windows laptops
Redmond's chief salesman: We're taking 'hard' decisions
EU dons gloves, pokes Google's deals with Android mobe makers
El Reg cops a squint at investigatory letters
Big Blue Apple: IBM to sell iPads, iPhones to enterprises
iOS/2 gear loaded with apps for big biz ... uh oh BlackBerry
OpenWRT gets native IPv6 slurping in major refresh
Also faster init and a new packages system
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Mobile application security vulnerability report
The alarming realities regarding the sheer number of applications vulnerable to attack, and the most common and easily addressable vulnerability errors.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.