Fast Track your Contact Center Quality Assurance Program with the Cloud
The cloud offers benefits that are of particular interest to contact centers working with smaller budgets and more agile workforces.
Optimize Human Resources and Retain Top Talent
How to build stronger relationships and boost sales by extending Enterprise Content Management and Salesforce.
Deep Dive into Solid-State Storage Media and Systems
Customers are continually on the lookout for storage solutions that can help them run increasingly large workloads with more demanding performance requirements.
Preparing for the General Data Protection Regulation
For most organizations, the implications of GDPR are both significant and far-reaching.