Colt quietly offshores network ops
Galloping off to India
Posted in Telecoms, 14th October 2009 06:02 GMT
Hitachi IT Operations Analyzer: 30-day free trial
Networking provider Colt has quietly offshored some of its network operations to a team based in India.
The firm claimed today the move of its transmission backbone monitoring team to the sub-continent, which took place on Monday, will have no impact on customers.
"Customer contact will still be handled by our team in Barcelona," a spokeswoman said.
She said insider reports received by El Reg that the Indian staff had not been properly trained to run the relevant equipment were untrue.
"This has been planned for a long time," she said. ®

Service level monitoring and management
Systems management simplified
Total cost of ownership of Dell, HP and IBM blade solutions
Out-of-box comparison between Dell, HP, and IBM blade servers
Optimizing the data center for cost and efficiency
