Feeds

Barclaycard drops offline

It can get you anywhere - 'cept on its website

Providing a secure and efficient Helpdesk

Barclaycard's UK website has been unavailable for most of the day and the company isn't sure when it's coming back.

The company apologised to frustrated customers but said it was too soon to say what had gone wrong. The website went down this morning and is still unavailable at 3.00pm.

The last time we reported problems - which hit Barclays Bank too - was almost exactly this time last year. That was a two-day outage which created more problems which then led to an overloaded site.

Barclaycard's spokesman recommended the credit card company's call centres for customers with urgent queries. Presumably its own staff have some access to its systems.

Or as Barclaycard put it, "Our contact centre advisors are currently advising customer on alternative ways to access our online servicing system and dealing with new customer enquiries."®

Providing a secure and efficient Helpdesk

More from The Register

next story
WHY did Sunday Mirror stoop to slurping selfies for smut sting?
Tabloid splashes, MP resigns - but there's a BIG copyright issue here
Spies, avert eyes! Tim Berners-Lee demands a UK digital bill of rights
Lobbies tetchy MPs 'to end indiscriminate online surveillance'
How the FLAC do I tell MP3s from lossless audio?
Can you hear the difference? Can anyone?
Google hits back at 'Dear Rupert' over search dominance claims
Choc Factory sniffs: 'We're not pirate-lovers - also, you publish The Sun'
EU to accuse Ireland of giving Apple an overly peachy tax deal – report
Probe expected to say single-digit rate was unlawful
Inequality increasing? BOLLOCKS! You heard me: 'Screw the 1%'
There's morality and then there's economics ...
While you queued for an iPhone 6, Apple's Cook sold shares worth $35m
Right before the stock took a 3.8% dive amid bent and broken mobe drama
prev story

Whitepapers

A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.