Barclaycard drops offline
PrintIt can get you anywhere - 'cept on its website
Posted in IT Director, 5th October 2009 14:08 GMT
Free whitepaper – Rack mount solutions
Barclaycard's UK website has been unavailable for most of the day and the company isn't sure when it's coming back.
The company apologised to frustrated customers but said it was too soon to say what had gone wrong. The website went down this morning and is still unavailable at 3.00pm.
The last time we reported problems - which hit Barclays Bank too - was almost exactly this time last year. That was a two-day outage which created more problems which then led to an overloaded site.
Barclaycard's spokesman recommended the credit card company's call centres for customers with urgent queries. Presumably its own staff have some access to its systems.
Or as Barclaycard put it, "Our contact centre advisors are currently advising customer on alternative ways to access our online servicing system and dealing with new customer enquiries."®
What Exchange can't do - and Dell can
Enabling the Agile Data Center
Hosted CRM Can Be Your Secret Weapon to Success!
Market Primer: ERP Systems
Dirty, dirty PCs: The X-rated picture guide
Top 500 supers - rise of the Linux quad-cores
Early adopters bloodied by Ubuntu's Karmic Koala
Sign up, sign up for The Register IT security newsletter