Feeds

Unified Communications: Tell us what you think

Calling all Reg readers

  • alert
  • submit to reddit

The essential guide to IT transformation

We have a Reg Tech Panel survey that needs filling in. This time we swoop on Unified Communications, which has been the next big thing for as long as we can remember. The research will form the basis of an upcoming Regcast and will publish the survey's findings on this site and in The Reg Library. The more of you who participate, the more useful the results will be. So a few minutes of your time, please!

Now for some scene setting;

Despite extensive use of a broad range of business communications mechanisms - phone, email, voicemail, instant messaging, audio conferencing, video conferencing – there exists a degree of inefficiency in communicating as a result of these largely disparate services.

Unified Communications (UC) is the term used to describe approaches and solutions which aim to provide integration across a range of communication mechanisms, with the goal of a more coherent way of working.

Going back a few years, UC was largely about visions and theory, with very little activity in the mainstream in terms of real life adoption. UC is gaining pace in the market, but there remains a degree of confusion and uncertainty around the business benefits. One of the main challenges is how to articulate the problems, opportunities, principles and benefits in a meaningful manner.

The generic way in which the unified communications proposition is often presented is unhelpful. Whether it’s vendors or pundits, there is a tendency to discuss the area without distinguishing between the different scenarios in which the same (or similar) underlying technology can be applied. The reason this is significant is because it is only possible to get 'crunchy’ about defining specific benefits and practicalities if you are precise about the kind of deployment you are considering.

But when you cut through this a lot of the ideas are pretty straightforward, and you may even have adopted elements of UC already without realising. So, whether you are an expert in this area, just getting up to speed, or simply wondering what all the fuss is about, we are interested in gathering your views and experiences through our latest Reg Tech Panel survey. Click here to get started.

Thanks. ®

5 things you didn’t know about cloud backup

More from The Register

next story
Microsoft exits climate denier lobby group
ALEC will have to do without Redmond, it seems
Caught red-handed: UK cops, PCSOs, specials behaving badly… on social media
No Mr Fuzz, don't ask a crime victim to be your pal on Facebook
Barnes & Noble: Swallow a Samsung Nook tablet, please ... pretty please
Novelslab finally on sale with ($199 - $20) price tag
Ballmer leaves Microsoft board to spend more time with his b-balls
From Clippy to Clippers: Hi, I see you're running an NBA team now ...
Kate Bush: Don't make me HAVE CONTACT with your iPHONE
Can't face sea of wobbling fondle implements. What happened to lighters, eh?
Video of US journalist 'beheading' pulled from social media
Yanked footage featured British-accented attacker and US journo James Foley
Amazon takes swipe at PayPal, Square with card reader for mobes
Etailer plans to undercut rivals with low transaction fee offer
Assange™: Hey world, I'M STILL HERE, ignore that Snowden guy
Press conference: ME ME ME ME ME ME ME (cont'd pg 94)
Call of Duty daddy considers launching own movie studio
Activision Blizzard might like quality control of a CoD film
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
7 Elements of Radically Simple OS Migration
Avoid the typical headaches of OS migration during your next project by learning about 7 elements of radically simple OS migration.
BYOD's dark side: Data protection
An endpoint data protection solution that adds value to the user and the organization so it can protect itself from data loss as well as leverage corporate data.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?