Feeds

Unified Communications: Tell us what you think

Calling all Reg readers

  • alert
  • submit to reddit

The essential guide to IT transformation

We have a Reg Tech Panel survey that needs filling in. This time we swoop on Unified Communications, which has been the next big thing for as long as we can remember. The research will form the basis of an upcoming Regcast and will publish the survey's findings on this site and in The Reg Library. The more of you who participate, the more useful the results will be. So a few minutes of your time, please!

Now for some scene setting;

Despite extensive use of a broad range of business communications mechanisms - phone, email, voicemail, instant messaging, audio conferencing, video conferencing – there exists a degree of inefficiency in communicating as a result of these largely disparate services.

Unified Communications (UC) is the term used to describe approaches and solutions which aim to provide integration across a range of communication mechanisms, with the goal of a more coherent way of working.

Going back a few years, UC was largely about visions and theory, with very little activity in the mainstream in terms of real life adoption. UC is gaining pace in the market, but there remains a degree of confusion and uncertainty around the business benefits. One of the main challenges is how to articulate the problems, opportunities, principles and benefits in a meaningful manner.

The generic way in which the unified communications proposition is often presented is unhelpful. Whether it’s vendors or pundits, there is a tendency to discuss the area without distinguishing between the different scenarios in which the same (or similar) underlying technology can be applied. The reason this is significant is because it is only possible to get 'crunchy’ about defining specific benefits and practicalities if you are precise about the kind of deployment you are considering.

But when you cut through this a lot of the ideas are pretty straightforward, and you may even have adopted elements of UC already without realising. So, whether you are an expert in this area, just getting up to speed, or simply wondering what all the fuss is about, we are interested in gathering your views and experiences through our latest Reg Tech Panel survey. Click here to get started.

Thanks. ®

Boost IT visibility and business value

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
No, thank you. I will not code for the Caliphate
Some assignments, even the Bongster decline must
Caught red-handed: UK cops, PCSOs, specials behaving badly… on social media
No Mr Fuzz, don't ask a crime victim to be your pal on Facebook
Barnes & Noble: Swallow a Samsung Nook tablet, please ... pretty please
Novelslab finally on sale with ($199 - $20) price tag
Ballmer leaves Microsoft board to spend more time with his b-balls
From Clippy to Clippers: Hi, I see you're running an NBA team now ...
Banking apps: Handy, can grab all your money... and RIDDLED with coding flaws
Yep, that one place you'd hoped you wouldn't find 'em
Video of US journalist 'beheading' pulled from social media
Yanked footage featured British-accented attacker and US journo James Foley
Call of Duty daddy considers launching own movie studio
Activision Blizzard might like quality control of a CoD film
Primetime precrime? Minority Report TV series 'being developed'
I have to know. I have to find out what happened to my life
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Scale data protection with your virtual environment
To scale at the rate of virtualization growth, data protection solutions need to adopt new capabilities and simplify current features.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?